Provider Engagement/Onboarding Specialist
We are seeking a dedicated and detail-oriented Provider Engagement/Onboarding Specialist to join our team. You will work closely with the contracting team to ensure a seamless transition for providers after they have signed their contracts. You will be responsible for reaching out to providers, onboarding them, reiterating their contract terms, and explaining our processes. You will foster strong... relationships with our providers and ensuring they have a clear understanding of their engagement with our organization. How you will make an impact
Conduct outreach to providers following a warm transfer from the contracting team
Welcome and onboard new providers, ensuring they feel supported and informed
Reiterate contract terms and conditions, addressing any questions or concerns providers may have
Explain Nomi processes, systems, and expectations clearly and thoroughly
Serve as a primary point of contact for providers during the onboarding process
Build and maintain strong, positive relationships with providers
Provide ongoing support and follow-up to ensure providers are satisfied and fully integrated into our syste
Work closely with the contracting team to ensure a smooth transition and handoff
Collaborate with internal departments to address any provider-related issues promptly and efficiently
Keep accurate and up-to-date records of provider interactions and onboarding progress
Identify opportunities to enhance the onboarding experience for providers
Contribute to the development and implementation of best practices for provider engagement and onboarding
What we are looking for
Bachelor's degree in Healthcare Administration, Business Administration, or a related field preferred
Minimum of 2 years of experience in provider relations, onboarding, or a related role in the healthcare industry
Strong understanding of healthcare provider contracts and processes
Excellent communication and interpersonal skills
Ability to build and maintain positive relationships with providers and internal teams
Detail-oriented with strong organizational and problem-solving skills
Proficiency in Microsoft Office Suite and relevant healthcare software
Apply Now
Conduct outreach to providers following a warm transfer from the contracting team
Welcome and onboard new providers, ensuring they feel supported and informed
Reiterate contract terms and conditions, addressing any questions or concerns providers may have
Explain Nomi processes, systems, and expectations clearly and thoroughly
Serve as a primary point of contact for providers during the onboarding process
Build and maintain strong, positive relationships with providers
Provide ongoing support and follow-up to ensure providers are satisfied and fully integrated into our syste
Work closely with the contracting team to ensure a smooth transition and handoff
Collaborate with internal departments to address any provider-related issues promptly and efficiently
Keep accurate and up-to-date records of provider interactions and onboarding progress
Identify opportunities to enhance the onboarding experience for providers
Contribute to the development and implementation of best practices for provider engagement and onboarding
What we are looking for
Bachelor's degree in Healthcare Administration, Business Administration, or a related field preferred
Minimum of 2 years of experience in provider relations, onboarding, or a related role in the healthcare industry
Strong understanding of healthcare provider contracts and processes
Excellent communication and interpersonal skills
Ability to build and maintain positive relationships with providers and internal teams
Detail-oriented with strong organizational and problem-solving skills
Proficiency in Microsoft Office Suite and relevant healthcare software
Apply Now