Provider Development Manager – Strategic Partnerships
Job Description:
• Cultivate and lead partnerships with key providers, improve their service quality and scale the businesses
• Define and manage complex KPIs for our providers and gather feedback to operationalize improvements
• Build strong relationships with service providers, enabling you to be the eyes and ears of the ServiceChannel Marketplace programs.
• Ideate on new ways to execute through existing processes and continuously find areas of opportunity to create efficiencies through new processes.
• Assist providers with managing their ServiceChannel profile to ensure their services are accurate and up to date on an ongoing basis.
• Develop an understanding of how changing marketplace impacts engagement with our providers and adjust strategies to react to those changes
• Work with senior leadership as needed to outline value proposition, promote shared marketing strategies, meet growth targets
• Engage in other departmental initiatives to learn the entire business and contribute to the goals set by our executive team
• Works with SCM provider network development to find opportunities for innovation in our existing provider network and implement new guidelines or programs
• Assist in sophisticated analysis projects to optimize both growth planning, value and execution strategies: performance metrics, etc.
• Work closely with, and support, our client partners to ensure their provider network is meeting expectations.
Requirements:
• 3+ years of experience in a facilities management role, specifically pertaining to provider development and management
• The energy and desire to build strong relationships and speak with service providers every day
• Willingness and desire to ask, learn, and engage with other team members in order to obtain cross functional team excellence
• A demonstrated ability to provide support and guidance on fundamental computer applications and specific technical product questions, particularly in a fast-paced environment.
• Strong attention to detail
• Ability to quickly learn new tasks, adapt to new processes, and learn software solutions
• A positive attitude to ensure service providers have the best possible experience working with ServiceChannel
• Ability to work independently at home with a strong record of attendance and punctuality.
• Proficient in Excel.
Benefits:
• Health insurance
• Flexible spending accounts
• Health savings accounts
• Retirement savings plans
• Life and disability insurance programs
• Paid time off
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• Cultivate and lead partnerships with key providers, improve their service quality and scale the businesses
• Define and manage complex KPIs for our providers and gather feedback to operationalize improvements
• Build strong relationships with service providers, enabling you to be the eyes and ears of the ServiceChannel Marketplace programs.
• Ideate on new ways to execute through existing processes and continuously find areas of opportunity to create efficiencies through new processes.
• Assist providers with managing their ServiceChannel profile to ensure their services are accurate and up to date on an ongoing basis.
• Develop an understanding of how changing marketplace impacts engagement with our providers and adjust strategies to react to those changes
• Work with senior leadership as needed to outline value proposition, promote shared marketing strategies, meet growth targets
• Engage in other departmental initiatives to learn the entire business and contribute to the goals set by our executive team
• Works with SCM provider network development to find opportunities for innovation in our existing provider network and implement new guidelines or programs
• Assist in sophisticated analysis projects to optimize both growth planning, value and execution strategies: performance metrics, etc.
• Work closely with, and support, our client partners to ensure their provider network is meeting expectations.
Requirements:
• 3+ years of experience in a facilities management role, specifically pertaining to provider development and management
• The energy and desire to build strong relationships and speak with service providers every day
• Willingness and desire to ask, learn, and engage with other team members in order to obtain cross functional team excellence
• A demonstrated ability to provide support and guidance on fundamental computer applications and specific technical product questions, particularly in a fast-paced environment.
• Strong attention to detail
• Ability to quickly learn new tasks, adapt to new processes, and learn software solutions
• A positive attitude to ensure service providers have the best possible experience working with ServiceChannel
• Ability to work independently at home with a strong record of attendance and punctuality.
• Proficient in Excel.
Benefits:
• Health insurance
• Flexible spending accounts
• Health savings accounts
• Retirement savings plans
• Life and disability insurance programs
• Paid time off
Apply tot his job
Apply To this Job