Project Manager, Total Operations
Ipsos is one of the world’s largest research companies, and they are seeking a Project Manager for Total Operations. In this role, you will act as the single point of contact for internal clients, ensuring the efficient execution of telephone research needs and managing various aspects of quantitative research projects.ResponsibilitiesProvide an efficient and effective conduit through the research processDeal directly with internal clients, Project Managers, MR Programmers and Organization, scheduling and logistics of quantitative research projectsEnsuring that quality initiatives are followed such as checking logistics and questionnaire programming; working through timelines with 6 departmentsManaging client expectations by troubleshooting for solutions and alternatives in order to increase project profitabilityChecking daily reports on each study and raising “red flags” if a project is going over budgetNotice necessary details in sampling and questionnaire designDeal with tight timelines and ability to multi-task through the variety of stages of the life of a projectManage on-going changes to study specifications, timelines and client expectationsReviews financials for accurate payment and billing to the clientMust be able to manage all types of projects including quick turnaround studies, CATI recruiting, business to business studies, evening projects and mixed methodology projectsSkillsMinimum two years of market research experience with in-depth knowledge of the field process, at the Team Leader level (internal candidates) would be considered an assetBachelor's Degree or equivalent related experienceStrong organizational and interpersonal skills, attention to detail and commitment to the accuracy and completeness of informationAbility to manage multiple priorities and deadlines in a fast-paced environmentExperience and knowledge in managing projects and/or being part of a project team including – scope, budget, timing and quality assuranceAbility to resolve conflicting priorities in the delivery of a project; resolve resource issues; and manage project scope to meet expectationsAble to work independently with a client service approachAn aptitude for math and advanced Microsoft Excel and Word skillsMust be a US citizen and pass a security background checkBenefitsGenerous PTOHealthcare plansWellness benefitsFlexible workplace policyCompany OverviewIpsos is a market research company specialized in advertising, loyalty, marketing, media, and public affairs market research. It was founded in 1975, and is headquartered in Paris, Ile-de-France, FRA, with a workforce of 10001+ employees. Its website is http://www.ipsos.com.
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