Project Manager, Global Customer Care (Hybrid)
What you will do
As the Project Manager, you will support the Instruments Division - Global Customer Care organization by handling various projects, including operational, commercial, and new product development. This is a hybrid position; you will be able to work from home two days per week.
In this position, you will
Ā Lead the team in the development of the project charter and management plan. Direct, manage, monitor, and control projects. Evaluate tradeoffs within the project.
Ā Meet with project stakeholders to understand and refine project scope; review with manager for approval. Create detailed Work Breakdown Structure.
Ā Demonstrate ability to communicate effectively with managers and team members.
Ā Develop and manage the detailed project Gantt chart. Analyze critical path and major workstreams.
Ā Collaborate with supervisor and/or project PM to establish sub-project budget. Monitor and maintain costs within budget.
Ā Develop a risk management plan for the project. Identify, analyze, and understand project risks, and develop and monitor a risk response plan.
Ā Estimate, acquire, and assign project team resources. Define the role, responsibility, and deliverables for each team member. Provide direct feedback to functional manager on performance reviews.
Ā Develop a Stakeholder management plan for the project, based on the identification, analysis and understanding of Stakeholder expectations.
Ā Develop and Execute the communications management plan for project team and the needs of key stakeholders.
Ā Additional role-specific technical areas of responsibilities may be added as deemed necessary by the local hiring manager.
Ā Incorporates end-user feedback to refine scope through the project lifecycle and can communicate changes, updates and decisions to key stakeholders
Ā Understand and communicate how goals fit into broader organizational goals and prioritize tasks/schedules accordingly.
Ā Manage multiple (8+) projects simultaneously, depending on complexity.
Ā Manage a cross-functional team aiming to complete projects and achieve objectives.
Ā Serve as the PMO project lifecycle expert on the team, owning project planning and replanning, assigning tasks, and managing the schedule to ensure deadlines are met.
Ā Perform project status reporting and exercise good judgment when escalating project and operational risks.
Ā Leverage PM tools to manage open action, risks, key decisions, and lessons learned
Ā Actively engaged in improving PMO processes, knowledge platforms, and culture.
Ā Build strong relationships with project team members, stakeholders, and leadership.
Ā Foster and maintain a positive project team environment.
Ā Demonstrate ability to learn quickly and adapt to a changing environment.
What you need
Ā Bachelor's Degree required
Ā 4+ years of project management-related work experience required
Ā Demonstrated experience managing or leading projects of varying complexity through the full project lifecycle.
Ā Experience with project management tools such as Microsoft Project, Smartsheet or other tools highly preferred
Ā Certification in Project Management, CAPM or PMP preferred
Ā Utilization of agile and/or waterfall planning methodology preferred
Ā Knowledge of materials and manufacturing processes for product design preferred
Ā Lead projects for medical devices or regulated industries preferred
Apply Now
As the Project Manager, you will support the Instruments Division - Global Customer Care organization by handling various projects, including operational, commercial, and new product development. This is a hybrid position; you will be able to work from home two days per week.
In this position, you will
Ā Lead the team in the development of the project charter and management plan. Direct, manage, monitor, and control projects. Evaluate tradeoffs within the project.
Ā Meet with project stakeholders to understand and refine project scope; review with manager for approval. Create detailed Work Breakdown Structure.
Ā Demonstrate ability to communicate effectively with managers and team members.
Ā Develop and manage the detailed project Gantt chart. Analyze critical path and major workstreams.
Ā Collaborate with supervisor and/or project PM to establish sub-project budget. Monitor and maintain costs within budget.
Ā Develop a risk management plan for the project. Identify, analyze, and understand project risks, and develop and monitor a risk response plan.
Ā Estimate, acquire, and assign project team resources. Define the role, responsibility, and deliverables for each team member. Provide direct feedback to functional manager on performance reviews.
Ā Develop a Stakeholder management plan for the project, based on the identification, analysis and understanding of Stakeholder expectations.
Ā Develop and Execute the communications management plan for project team and the needs of key stakeholders.
Ā Additional role-specific technical areas of responsibilities may be added as deemed necessary by the local hiring manager.
Ā Incorporates end-user feedback to refine scope through the project lifecycle and can communicate changes, updates and decisions to key stakeholders
Ā Understand and communicate how goals fit into broader organizational goals and prioritize tasks/schedules accordingly.
Ā Manage multiple (8+) projects simultaneously, depending on complexity.
Ā Manage a cross-functional team aiming to complete projects and achieve objectives.
Ā Serve as the PMO project lifecycle expert on the team, owning project planning and replanning, assigning tasks, and managing the schedule to ensure deadlines are met.
Ā Perform project status reporting and exercise good judgment when escalating project and operational risks.
Ā Leverage PM tools to manage open action, risks, key decisions, and lessons learned
Ā Actively engaged in improving PMO processes, knowledge platforms, and culture.
Ā Build strong relationships with project team members, stakeholders, and leadership.
Ā Foster and maintain a positive project team environment.
Ā Demonstrate ability to learn quickly and adapt to a changing environment.
What you need
Ā Bachelor's Degree required
Ā 4+ years of project management-related work experience required
Ā Demonstrated experience managing or leading projects of varying complexity through the full project lifecycle.
Ā Experience with project management tools such as Microsoft Project, Smartsheet or other tools highly preferred
Ā Certification in Project Management, CAPM or PMP preferred
Ā Utilization of agile and/or waterfall planning methodology preferred
Ā Knowledge of materials and manufacturing processes for product design preferred
Ā Lead projects for medical devices or regulated industries preferred
Apply Now