Project Coordinator

Insurcomm Restoration, part of Fortify Companies, specializes in restoration and emergency response services. The Project Coordinator plays a vital role in supporting mitigation projects by coordinating schedules, maintaining documentation, and ensuring communication among various stakeholders throughout the project lifecycle. Responsibilities Coordinate clerical, administrative, and accounting functions for mitigation and rebuild projects Support Project Managers and Operations leadership with daily project coordination Maintain accurate job files, notes, and documentation within PSA (our job management software) Track mitigation and rebuild project schedules, appointments, inspections, material deliveries, subcontractor workflows, and overall project workflows from beginning to end Coordinate office schedules and communicate with customers regarding arrivals, changes, or delays Assist with collections processes, including deductibles, progress payments, and final payments when needed Coordinate and communicate with insurance companies, adjusters, agents, vendors, and clients throughout the project lifecycle Prepare, review, complete, and route project‑related forms, paperwork, purchase orders, and work orders Perform project tracking and reporting, including schedules, metrics, and operational reports using Power BI Provide quick, accurate responses to vendors, subcontractors, agents, and clients Support office staff, production management, and sales teams as needed Answer incoming calls, direct inquiries, and assist clients professionally and empathetically Demonstrate a positive and professional image of the company through written, verbal, and visual communication Apply all safety rules and regulations and help prevent work hazards Perform other administrative and coordination duties as assigned Skills Excellent time‑management and organizational skills Strong written and verbal communication skills Ability to manage multiple priorities in a fast‑paced environment Professionalism, attention to detail, and reliability Ability to apply basic mathematical and accounting concepts Experience using job management systems; PSA experience strongly preferred Experience creating, maintaining, or working with reports and dashboards; Power BI experience required Reliable attendance and punctuality Knowledge of the restoration or construction industry with emphasis on Xactimate experience Experience supporting Project Managers or Operations teams Experience coordinating insurance‑related workflows, including TPAs/program work Associate's degree and/or Bachelor's degree preferred Benefits Comprehensive health, dental, and vision coverage 401(k) with company match Generous PTO and paid holidays Training and development opportunities Growth potential within a PE-backed, expanding organization Company Overview Insurcomm delivers full-service restoration and emergency response you can count on when everything needs to go right. It was founded in 1996, and is headquartered in Portsmouth, New Hampshire, USA, with a workforce of 51-200 employees. Its website is