Progyny Care Advocate – Registered Nurse, Washington
The Progyny Care Advocate will be responsible for handling various interactions with members via telephone, e-mail, and secure messaging to assist them with ideal use of their benefits based on their specific journey and/or family building goals.Requirements2+ years of experience in a contact center environment, preferably in a healthcare/insurance environment.Excellent customer service, strong communication, interpersonal, and conflict-resolution skills - ability to communicate accurately and conciselyAbility to effectively manage evolving priorities, multiple projects, and deadlines in a fast-paced environment.BenefitsFamily friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents’ Employee Affiliation GroupMenopause and midlife careHealth, dental, vision and life insurance options for employees and familyFree in-person, virtual and text-based mental health and wellness supportPaid time off, including vacation, sick leave, personal days and summer flex timeCompany equityBonus program401(k) plan with company matchAccess to on-demand legal and financial adviceLearning and development programs to help you grow professionally and a mentorship programCompany social events to include annual volunteer day and donation matchingFlex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY officeOriginally posted on Himalayas
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