Program Director – Strategic Initiatives

Job Description: • Define, maintain, and monitor progress toward the program vision aligned to initiative and organization strategy to include critical milestones for delivery and value realization • Establish, communicate, and enforce governance frameworks for communications, decision-making, risk management, performance management, and resource allocation to ensure consistent, effective, and proactive alignment through the program lifecycle • Act as the bridge between executive leadership and program team members, translating goals into action plans that meet leadership expectations • Develop and manage integrated program plans, including milestones, dependencies, and critical paths • Create and manage program budgets, ensuring fiscal responsibility and alignment with capital investment priorities • Monitor financial performance • Provide overall program oversight, ensuring execution across budget, timeline, scope, dependencies, issues, and risks • Develop and manage mitigation strategies • Create progress and performance visibility through impactful dashboards and program metrics • Lead issue resolution and decision-making, escalating when necessary and facilitating major program decisions through actionable insights • Deliver executive-level communication and coordination, including status reporting and strategic updates • Organize and facilitate steering committee meetings and ensure alignment on key decisions • Serve as the central point for program communications, approving and overseeing messaging • Ensure communications appropriate for the entire organization and external customers are planned, consistent, transparent, and meet desired intent • Ensure compliance with strategic initiative audit requirements, enterprise architecture standards, and software delivery frameworks • Manage and direct program managers, reviewing status reports and ensuring adherence to governance standards • Ensure necessary talent is available for successful delivery • Oversee direct reports and matrixed project team members, fostering collaboration and accountability • Lead, mentor, coach, and develop team members. Requirements: • Bachelor’s degree in Business, Healthcare Administration, Information Technology, or related field, or equivalent work experience, required • 7+ years’ experience in pharmacy benefit management (PBM) business processes, data flow, claims adjudication, and NCPDP claims processing standards required • 5+ years leading project teams required • Experience successfully managing large-scale, enterprise-wide projects involving technology and business changes • Knowledge of administration of Medicare, Medicaid, and Exchange benefits • Experience communicating complex messages to all levels of the organization • Strong understanding of healthcare compliance and regulatory requirements • Knowledge of Agile Delivery methodologies Benefits: • Top of the industry benefits for Health, Dental, and Vision insurance • 20 days paid time off • 4 weeks paid parental leave • 9 paid holidays • 401K company match of up to 5% - No vesting requirement • Adoption Assistance Program • Flexible Spending Account • Educational Assistance Plan and Professional Membership assistance • Referral Bonus Program – up to $750!

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