Program Director – Strategic Initiatives
Job Description:
• Define, maintain, and monitor progress toward the program vision aligned to initiative and organization strategy to include critical milestones for delivery and value realization
• Establish, communicate, and enforce governance frameworks for communications, decision-making, risk management, performance management, and resource allocation to ensure consistent, effective, and proactive alignment through the program lifecycle
• Act as the bridge between executive leadership and program team members, translating goals into action plans that meet leadership expectations
• Develop and manage integrated program plans, including milestones, dependencies, and critical paths
• Create and manage program budgets, ensuring fiscal responsibility and alignment with capital investment priorities
• Monitor financial performance
• Provide overall program oversight, ensuring execution across budget, timeline, scope, dependencies, issues, and risks
• Develop and manage mitigation strategies
• Create progress and performance visibility through impactful dashboards and program metrics
• Lead issue resolution and decision-making, escalating when necessary and facilitating major program decisions through actionable insights
• Deliver executive-level communication and coordination, including status reporting and strategic updates
• Organize and facilitate steering committee meetings and ensure alignment on key decisions
• Serve as the central point for program communications, approving and overseeing messaging
• Ensure communications appropriate for the entire organization and external customers are planned, consistent, transparent, and meet desired intent
• Ensure compliance with strategic initiative audit requirements, enterprise architecture standards, and software delivery frameworks
• Manage and direct program managers, reviewing status reports and ensuring adherence to governance standards
• Ensure necessary talent is available for successful delivery
• Oversee direct reports and matrixed project team members, fostering collaboration and accountability
• Lead, mentor, coach, and develop team members.
Requirements:
• Bachelor’s degree in Business, Healthcare Administration, Information Technology, or related field, or equivalent work experience, required
• 7+ years’ experience in pharmacy benefit management (PBM) business processes, data flow, claims adjudication, and NCPDP claims processing standards required
• 5+ years leading project teams required
• Experience successfully managing large-scale, enterprise-wide projects involving technology and business changes
• Knowledge of administration of Medicare, Medicaid, and Exchange benefits
• Experience communicating complex messages to all levels of the organization
• Strong understanding of healthcare compliance and regulatory requirements
• Knowledge of Agile Delivery methodologies
Benefits:
• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5% - No vesting requirement
• Adoption Assistance Program
• Flexible Spending Account
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program – up to $750!
Apply Now
Apply Now
• Define, maintain, and monitor progress toward the program vision aligned to initiative and organization strategy to include critical milestones for delivery and value realization
• Establish, communicate, and enforce governance frameworks for communications, decision-making, risk management, performance management, and resource allocation to ensure consistent, effective, and proactive alignment through the program lifecycle
• Act as the bridge between executive leadership and program team members, translating goals into action plans that meet leadership expectations
• Develop and manage integrated program plans, including milestones, dependencies, and critical paths
• Create and manage program budgets, ensuring fiscal responsibility and alignment with capital investment priorities
• Monitor financial performance
• Provide overall program oversight, ensuring execution across budget, timeline, scope, dependencies, issues, and risks
• Develop and manage mitigation strategies
• Create progress and performance visibility through impactful dashboards and program metrics
• Lead issue resolution and decision-making, escalating when necessary and facilitating major program decisions through actionable insights
• Deliver executive-level communication and coordination, including status reporting and strategic updates
• Organize and facilitate steering committee meetings and ensure alignment on key decisions
• Serve as the central point for program communications, approving and overseeing messaging
• Ensure communications appropriate for the entire organization and external customers are planned, consistent, transparent, and meet desired intent
• Ensure compliance with strategic initiative audit requirements, enterprise architecture standards, and software delivery frameworks
• Manage and direct program managers, reviewing status reports and ensuring adherence to governance standards
• Ensure necessary talent is available for successful delivery
• Oversee direct reports and matrixed project team members, fostering collaboration and accountability
• Lead, mentor, coach, and develop team members.
Requirements:
• Bachelor’s degree in Business, Healthcare Administration, Information Technology, or related field, or equivalent work experience, required
• 7+ years’ experience in pharmacy benefit management (PBM) business processes, data flow, claims adjudication, and NCPDP claims processing standards required
• 5+ years leading project teams required
• Experience successfully managing large-scale, enterprise-wide projects involving technology and business changes
• Knowledge of administration of Medicare, Medicaid, and Exchange benefits
• Experience communicating complex messages to all levels of the organization
• Strong understanding of healthcare compliance and regulatory requirements
• Knowledge of Agile Delivery methodologies
Benefits:
• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5% - No vesting requirement
• Adoption Assistance Program
• Flexible Spending Account
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program – up to $750!
Apply Now
Apply Now