Program Director

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden. Bellese Technologies is looking for someone with a passion for solving big problems in healthcare. We foster a learning environment that thrives on curiosity, innovation, and passion about improving healthcare in America. Our remote-first team is spread across 20+ states and leverages exceptional collaboration to amplify our strengths. We provide an environment focused around helping you achieve your goals. Because when you succeed, we all succeed. As a Program Director, you will be responsible for collaborating with delivery teams to shape the strategic direction of the program while managing customer relationships. You will serve as the primary decision maker for the program. A Program Director is a people manager, leader and mentor that effectively manages team members in support of delivery success. You will have an advanced ability to employ structured project management/process methodologies in order to meet contract, scope, schedule and budget requirements. You will successfully lead through direct reports, and effectively communicate and execute against program and company objectives. A Program Director must exhibit strong communication skills, with the ability to lead and resolve conflict in order to meet revenue goals, while ensuring contractual compliance. Background check requirements US Citizenship or documented proof of eligibility to work in the US Has been living in the US for at least the past 3 years Successful candidate is subject to a background investigation by the government and must be able to meet the requirements to hold a position of Public Trust Disclaimer: Medical or recreational marijuana use is still considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. (see article) Joining our team at Bellese Technologies isn't just about the work—it's about the perks and benefits that make every day a little brighter. Four weeks paid time off yearly (prorated based on start date for the first year) 10 paid company holidays Flexible schedule and remote-first culture $3000 annual education stipend Work from home setup including a Macbook Collaborative, learning environment Medical, dental, and company-paid vision insurance Optional HSA account with some medical plans and a company contribution Company paid basic life and AD&D insurance coverages Company paid short and long term life insurance Optional critical illness and accident insurance 401K plan with 3% safe harbor contribution Wellness resources and virtual care Perks Plus employee discounts You will like it here if You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation. Responsibilities Experienced in the ability to manage all aspects of program performance (i.e. technical, contractual, administrative, financial) and coordinating program activities across multiple projects Exhibits stakeholder management skills, with the ability to develop and maintain strong customer relationships Effective communication skills, informing stakeholders of changes to program scope, timeline, or budget. Manages planned contract revenue, billable utilization, and gross profit achievement Experience with change management best practices. Utilizes influential skills to translate customer vision and drive project activities to successful outcomes, with the ability to shape customer success outcomes and metrics Serves as a trusted partner, and advises customers on strategic vision and direction Manages contractual obligations and oversees and manages output of sub contracting partners Manages project activities and ensure they are compliant, completed on time, and within budget within a highly complex environment Recognizes issues and conflicts and problem solves solutions, strategically turning barriers into opportunities. Negotiates outcomes and agreements that benefit the project and company Advanced ability to partner with technical and growth leaders to identify and drive organic and new growth opportunities. Advanced ability to develop strategic program plans that benefit the organization over the long term. Advanced ability to identify program risks and implement mitigation techniques in a timely manner. Excellent organizational and time-management skills and communication skills Responsible for hiring, performance management, timecard reviews, PTO management and team development Qualifications Bachelor's degree and 8+ years of experience 5+ years of experience managing technology service delivery projects Working knowledge of the Federal Acquisition Regulations and/or Federal Contracts 3+ years of experience in Agile Software Development 5+ years of experience in a leadership role in a client services organization Demonstrated experience selling in a client services environment U.S. citizen or legal right to work in the United States without sponsorship