Professional Services Engineer

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward. With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary:The Senior Manager for the Professional Services team at Perforce is seeking a Professional Services Engineer to join our team supporting the Delphix product line. In this role, you will be responsible for architecting, implementing, and optimizing Delphix solutions for enterprise clients. You will collaborate directly with customers to understand their technical requirements; design tailored solutions and lead the deployment process from planning through post-implementation support. This position is ideal for individuals with a strong background in database administration, infrastructure, and automation who excel in customer-facing environments and are passionate about solving complex technical challenges.Responsibilities:Deliver Infrastructure architecture design, deployment, and integration of Delphix solutions in complex enterprise environmentsTranslate customer use cases into actionable solution architectures, with a focus on performance, scalability, and maintainabilityCollaborate with customer teams to automate Delphix provisioning and data management workflows using scripting and APIsProvide technical guidance and best practices to client teams and internal stakeholdersTroubleshoot and resolve environment-specific issues in collaboration with Delphix Engineering and SupportDevelop and maintain technical documentation and playbooks for customer deploymentsDrive end-to-end technical project delivery, including requirements gathering, technical scoping, and hands-on implementationIdentify recurring deployment challenges and feed insights into product and service enhancementsAct as a trusted technical advisor and subject matter expert (SME) for Delphix during pre-sales, implementation, and post-go-live phasesRequirements:Database Administration Experience with SQL Server or Oracle DBMS, with deep understanding of backup and recovery, log architecture, and connectivityExperience with high-availability and performance-oriented database platforms such as Oracle RAC, Exadata, or equivalent features in SQL Server (e.g., Always On) or MongoDB (e.g., sharding, replica sets)Cloud administration experience in AWS, GCP, or Azure environmentsScripting experience in at least one of these languages --Bash shell, PowerShell, Python, or PerlAbility to identify issues and risks proactively, predominantly in time to affect outcomesExcellent communication skills, capable of conveying technical concepts to both technical and non-technical audiencesPreferred:Troubleshooting skills in networking (e.g., connectivity, DNS, firewalls) and storage systems (e.g., NFS, SAN, disk performance issues)Strong UNIX/Linux or Windows system administration skills, including software builds, OS error troubleshooting, and performance analysisExperience designing, implementing, and maintaining data masking policies and workflows to meet compliance requirements (e.g., GDPR, HIPAA, CCPA)Experience with data compliance platforms, including capabilities such as sensitive data discovery, data masking, and enforcing policy-based compliance—regardless of specific tool or vendorAdditionally, this position is eligible for benefits including, but not limited to, medical, dental, vision, retirement benefits, life insurance, wellness programs, total time off, and other employee perks that may be offered by Perforce from time to time. The actual offer will depend on a number of factors including, but not limited to, a candidate’s education, skills, qualifications, depth of experience and other relevant business considerations. Perforce reserves the right to amend or modify employee perks and benefits at any time. Come work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company.If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today!www.perforce.comPlease click here for: EOE Belonging Statements | Perforce SoftwareOriginally posted on Himalayas

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