Production Data Admin
AFL is a leader in the infrastructure landscape, delivering engineering, construction, and field services for critical infrastructure providers across Canada and the U.S. Our highly skilled and experienced professionals, design, build, connect, and maintain the critical systems and networks that power modern communities and industries — keeping people, businesses, and services seamlessly connected.
From our roots in telecommunications, where we are recognized as trusted experts with a proven track record of delivering large-scale, end-to-end, high-impact projects for Canada's largest telecommunications providers, to servicing and maintaining water and power meter systems, AFL Network Services ensures critical infrastructure and systems are expertly deployed and maintained.
Currently we are hiring for a full-time Production Data Administrator.
Job Description
Under the guidance of the Manager of Administration and Data Integrity, the Production Data Admin is responsible for entering and validating timecards and orders to ensure accurate timecard submissions for all assigned Technicians, thus ensuring accurate pay for technicians. The Production Data Admin will be responsible for document control, data corrections, and validation of completed job orders as reported in both AFL and client systems. In addition, the incumbent may be required to support Field Technicians with expense management.
Responsibilities
Ensure timesheets for assigned Technicians and Manager approvals are submitted on time and if required, follow-up to ensure submission prior to deadline
Identify missing entries and escalate to Manager level to ensure completion
Verify Technician job order entries in AFL and client systems to ensure alignment
Validate Technicians completed tasks and complete accurate data entry into relevant systems or spreadsheets
Correct Technician(s) time entry issues prior to uploading into corporate financial system
Advise Technician(s) and other relevant stakeholders of discrepancies and errors to ensure accurate records
Maintain and update master list of Technicians and Associated Managers to ensure up-to-date reporting lines
Complete various reports as required
Address Technician pay issues and re-open orders if required to process necessary corrections
Manage daily emails and calls from Technicians and other departments and provide answers and support accordingly
Participate in team meetings to review projects, processes and status updates
Provide back-up support for team members, as required
Provide support to field employees on time entry, expense procedures and customer timesheets
Provide onboarding support and training for new hires related to business unit procedures
Complete ad hoc administrative projects as requested
Enhance Organization reputation by accepting ownership for accomplishing requests and exploring opportunities to add value to job accomplishments
Adhere to and promote the environmental, health & safety policies of AFL
Perform other duties as requested, directed or assigned
Personal Qualities
Flexible – open to change & new information and rapidly adapts to changing conditions or unexpected obstacles
Detail oriented – excellent attention to detail with the ability to follow through on assigned tasks
Data entry accuracy – ensures quality and precision of data entry on a consistent basis
Independent - ability to work well under limited supervision
Analytical Thinking/Problem Solving - capable of complex reasoning analysis
Results focused – driven to achieve
Interpersonal skills – able to collaborate on projects, maintain effective relationships, and communicate clearly at all levels of the business
Adaptability - capable of working in a fast-paced environment, adapt to various situations, and prioritize multiple work assignments simultaneously
Team Player skills - Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times
Qualifications
1+ year experience with supporting multiple managers preferred
Superior customer service skill
Previous experience with programs/software related to invoicing, production accounting, transactional reporting and payroll/time tracking
Working knowledge of Microsoft Office Suite, including Excel
Working Conditions
Work from home – remote office team
General hours of Sunday through Thursday 8:00am to 4:30pm
Why AFL?
AFL is a global leader in the telecommunications industry, providing cutting-edge network technology and solutions to customers around the world. At AFL, we’re committed to diversity and inclusion, recognizing that our team members’ unique contributions help us provide superior service and create better solutions. We provide best-in-class training to ensure you have everything you need to succeed and grow.
Additional Perks:
Competitive Salary + up to 4% RRSP matching contribution.
Paid annual vacation.
Access to medical, dental, vision and health and extended health
Access to EFAP (Employe Family Assistance Program)
Annual merit increases
Excellent on the job training and professional development opportunities
A supportive and diverse team environment
Opportunity to work in a dynamic, rapidly growing industry.
AFL offers you the chance to grow your career with a leader in the field while being part of a team that values innovation, safety, and continuous learning.
We welcome diversity and encourage individuals of all backgrounds to apply!
We provide reasonable accommodations for individuals with disabilities. If you need accommodations during the application process, contact [email protected]. We are an equal opportunity employer and value diversity, not discriminating based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
From our roots in telecommunications, where we are recognized as trusted experts with a proven track record of delivering large-scale, end-to-end, high-impact projects for Canada's largest telecommunications providers, to servicing and maintaining water and power meter systems, AFL Network Services ensures critical infrastructure and systems are expertly deployed and maintained.
Currently we are hiring for a full-time Production Data Administrator.
Job Description
Under the guidance of the Manager of Administration and Data Integrity, the Production Data Admin is responsible for entering and validating timecards and orders to ensure accurate timecard submissions for all assigned Technicians, thus ensuring accurate pay for technicians. The Production Data Admin will be responsible for document control, data corrections, and validation of completed job orders as reported in both AFL and client systems. In addition, the incumbent may be required to support Field Technicians with expense management.
Responsibilities
Ensure timesheets for assigned Technicians and Manager approvals are submitted on time and if required, follow-up to ensure submission prior to deadline
Identify missing entries and escalate to Manager level to ensure completion
Verify Technician job order entries in AFL and client systems to ensure alignment
Validate Technicians completed tasks and complete accurate data entry into relevant systems or spreadsheets
Correct Technician(s) time entry issues prior to uploading into corporate financial system
Advise Technician(s) and other relevant stakeholders of discrepancies and errors to ensure accurate records
Maintain and update master list of Technicians and Associated Managers to ensure up-to-date reporting lines
Complete various reports as required
Address Technician pay issues and re-open orders if required to process necessary corrections
Manage daily emails and calls from Technicians and other departments and provide answers and support accordingly
Participate in team meetings to review projects, processes and status updates
Provide back-up support for team members, as required
Provide support to field employees on time entry, expense procedures and customer timesheets
Provide onboarding support and training for new hires related to business unit procedures
Complete ad hoc administrative projects as requested
Enhance Organization reputation by accepting ownership for accomplishing requests and exploring opportunities to add value to job accomplishments
Adhere to and promote the environmental, health & safety policies of AFL
Perform other duties as requested, directed or assigned
Personal Qualities
Flexible – open to change & new information and rapidly adapts to changing conditions or unexpected obstacles
Detail oriented – excellent attention to detail with the ability to follow through on assigned tasks
Data entry accuracy – ensures quality and precision of data entry on a consistent basis
Independent - ability to work well under limited supervision
Analytical Thinking/Problem Solving - capable of complex reasoning analysis
Results focused – driven to achieve
Interpersonal skills – able to collaborate on projects, maintain effective relationships, and communicate clearly at all levels of the business
Adaptability - capable of working in a fast-paced environment, adapt to various situations, and prioritize multiple work assignments simultaneously
Team Player skills - Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times
Qualifications
1+ year experience with supporting multiple managers preferred
Superior customer service skill
Previous experience with programs/software related to invoicing, production accounting, transactional reporting and payroll/time tracking
Working knowledge of Microsoft Office Suite, including Excel
Working Conditions
Work from home – remote office team
General hours of Sunday through Thursday 8:00am to 4:30pm
Why AFL?
AFL is a global leader in the telecommunications industry, providing cutting-edge network technology and solutions to customers around the world. At AFL, we’re committed to diversity and inclusion, recognizing that our team members’ unique contributions help us provide superior service and create better solutions. We provide best-in-class training to ensure you have everything you need to succeed and grow.
Additional Perks:
Competitive Salary + up to 4% RRSP matching contribution.
Paid annual vacation.
Access to medical, dental, vision and health and extended health
Access to EFAP (Employe Family Assistance Program)
Annual merit increases
Excellent on the job training and professional development opportunities
A supportive and diverse team environment
Opportunity to work in a dynamic, rapidly growing industry.
AFL offers you the chance to grow your career with a leader in the field while being part of a team that values innovation, safety, and continuous learning.
We welcome diversity and encourage individuals of all backgrounds to apply!
We provide reasonable accommodations for individuals with disabilities. If you need accommodations during the application process, contact [email protected]. We are an equal opportunity employer and value diversity, not discriminating based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.