Product Operations Manager – Temp Position
Job Description:
• Own and execute important aspects of the roadmap for building a best-in-class operations experience, positioning Credible as a highly efficient and scalable financial marketplace
• Work with our operations team to systematically identify and prioritize opportunities to improve operational efficiency through development of internal tools and technology
• Balance delivering short-term improvements to existing tools with driving the development of long-term revenue generating priorities
• Focus on workflow and backend improvements to increase operational efficiency and drive conversion
• Collaborate with our cross-vertical Product Management team to ensure rigorous systems design and balance UX with operations and systems needs
• Work with our lending partners to continuously optimize our marketplace integrations according to their needs
• Translate technical requirements from engineers or 3rd party APIs into digestible product workflows that can be leveraged during the design process
• Develop testing strategies and think through edge case scenarios for all features
Requirements:
• 4+ years of experience in Product Management or Product Operations working on consumer Internet or SaaS products, with a focus on internal or external customer experience
• Bachelor's or Master's Degree
• Experience with at least one of the following:
• Loan origination software
• Insurance technology
• Developing tools to manage complex customer or operational workflows
• Experience working closely with product designers, managers and/or technical teams, such as software engineers, from concept through to execution
• Experience working with internal stakeholders such as customer support and operations teams is ideal
Benefits:
• medical/dental/vision
• insurance
• 401(k) plan
• paid time off
• other benefits in accordance with applicable plan documents
Apply tot his job
Apply To this Job
• Own and execute important aspects of the roadmap for building a best-in-class operations experience, positioning Credible as a highly efficient and scalable financial marketplace
• Work with our operations team to systematically identify and prioritize opportunities to improve operational efficiency through development of internal tools and technology
• Balance delivering short-term improvements to existing tools with driving the development of long-term revenue generating priorities
• Focus on workflow and backend improvements to increase operational efficiency and drive conversion
• Collaborate with our cross-vertical Product Management team to ensure rigorous systems design and balance UX with operations and systems needs
• Work with our lending partners to continuously optimize our marketplace integrations according to their needs
• Translate technical requirements from engineers or 3rd party APIs into digestible product workflows that can be leveraged during the design process
• Develop testing strategies and think through edge case scenarios for all features
Requirements:
• 4+ years of experience in Product Management or Product Operations working on consumer Internet or SaaS products, with a focus on internal or external customer experience
• Bachelor's or Master's Degree
• Experience with at least one of the following:
• Loan origination software
• Insurance technology
• Developing tools to manage complex customer or operational workflows
• Experience working closely with product designers, managers and/or technical teams, such as software engineers, from concept through to execution
• Experience working with internal stakeholders such as customer support and operations teams is ideal
Benefits:
• medical/dental/vision
• insurance
• 401(k) plan
• paid time off
• other benefits in accordance with applicable plan documents
Apply tot his job
Apply To this Job