Product Operations Intern (Hybrid in Indianapolis IN, Summer 2026)
About the position This is a hybrid position that will require both onsite/in office, and remote work in Indianapolis, IN, USA. To help continue our rapid growth and solve our clients’ toughest problems, we need a Procurement Manager to join our Managed Services team. If you love to solve problems and add value, please consider what your typical days might look like… Work with our teams of solutions architects and sales engineers to identify products and services that address our clients’ needs. Manage the reception of products, including inventory management, shipment tracking, coordination between suppliers, and status tracking with our delivery teams. Manage Sales and Product Orders from inception through delivery and invoicing in coordination with our finance teams, generating quotes for new equipment, licenses, and services as needed. Advise solutioning, delivery, operations, and finance teams on procurement process optimization. Maintain our product catalog. Assist in contract negotiations. Assist in the management of partner relationships, helping to achieve better pricing for our clients. Create sales fact sheets of products or services. Review existing contracts with vendors and suppliers to ensure ongoing feasibility. Manage the IT systems that track shipments, inventory and supply of goods. Prepare and deliver procurement reports. Responsibilities • Work with our teams of solutions architects and sales engineers to identify products and services that address our clients’ needs. • Manage the reception of products, including inventory management, shipment tracking, coordination between suppliers, and status tracking with our delivery teams. • Manage Sales and Product Orders from inception through delivery and invoicing in coordination with our finance teams, generating quotes for new equipment, licenses, and services as needed. • Advise solutioning, delivery, operations, and finance teams on procurement process optimization. • Maintain our product catalog. • Assist in contract negotiations. • Assist in the management of partner relationships, helping to achieve better pricing for our clients. • Create sales fact sheets of products or services. • Review existing contracts with vendors and suppliers to ensure ongoing feasibility. • Manage the IT systems that track shipments, inventory and supply of goods. • Prepare and deliver procurement reports. Requirements • We require 0 – 3 years’ experience managing the procurement of hardware and software, and experience with this role in a Managed Service Provider setting is preferred. • Proven experience managing supply chain operations. • You should have excellent communication skills, both written and oral. • Prepare and deliver procurement reports. Nice-to-haves • Previous experience with our systems is preferred: ConnectWise Sell ConnectWise Manage Hubspot • Relevant knowledge of the procurement process for vendors such as: Cisco Cisco Meraki Ingram Micro Trend Micro Fortinet Barracuda HP Enterprise Dell EMC Microsoft 365 Google