Product Manager, Clinic Operations

We are Local Infusion. Local Infusion is the fastest growing infusion provider in the United States, with a mission to transform the specialty infusion industry, because patients deserve better. By providing both exceptional, patient-centered care and the proprietary, AI-driven technology powering it, Local Infusion accelerates access, simplifies workflows, and improves outcomes for everyone in the infusion journey — from patients and clinicians to health plans, health systems, employers, and pharma. Clinicians can spend less time on paperwork and more time with patients, bringing comfort, connection, and community back to healthcare. With Local Infusion, every patient and every care team is fully supported, every step of the way. The Role We are building a foundational AI platform for clinic operations expanding across specialties. We're looking for a Product Manager to own this roadmap end to end to bring transformational change to the way our clinics operate using AI. In this role, you will... • Own the full product roadmap and AI strategy and adoption • Run continuous discovery with frontline clinic staff — shadow workflows, interview physicians and admins, and translate findings into clear requirements • Lead build vs. buy decisions for each layer, evaluating vendors against in-house options • Define success metrics for every initiative and track them post-launch • Partner with engineering, data, and clinical teams to ship on time and on scope • Present roadmap progress and outcomes to executive leadership and clinic partners Here’s what we’re looking for... Required • 4+ years of product management experience, with at least 2 years shipping data-intensive or AI/ML products • Demonstrated understanding of how to sequence infrastructure and application layers — you know why data quality must precede agent deployment • Experience with healthcare data formats and clinical workflows (HL7, FHIR, EHR systems), or the ability to develop that fluency quickly • Strong discovery instincts — you can find the real problem behind the stated request • Comfortable holding both platform-level ambiguity and feature-level precision at the same time Preferred • Healthcare experience especially working with providers and clinical staff • Experience with clinical data pipelines, RPA tooling, or AI agent frameworks • Familiarity with ambient documentation tools, prior auth automation, or medical coding AI • Experience working with EHR and EHR data The Local Infusion Way Local Infusion is a respectful upbeat team united by our mission of shaping the way specialty infusion care is delivered. We are highly ambitious but understand that in order to do a great job, we have to take care of ourselves; we expect that you will have time and energy devoted to your families, friends and hobbies. As part of our team, full-time employees get: • Medical, dental, and vision insurance through our employer plan • Short and long-term disability coverage • 401(k) — as an early-stage startup, and we match! • 15 Days PTO — and we want you to take it! • Competitive paid parental leave and flexible return to work policy. • We invest in your career. Our company is growing quickly, and we'll give you the opportunity to do the same. You'll have access to a number of professional development opportunities so that you can keep up with the company's evolving needs and grow your career along the way. We don’t discriminate—Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision.