Product Manager

The Product Manager will be part of an innovative build team designing a state of the art, greenfield platform for our Health & Benefits customers. This role is responsible for contributing to product strategy and delivery including generating actionable content, collaborating with teams, managing ambiguity and driving outcomes. This role guides a team of engineers, designers, architects and quality assurance analysts with a single focus on developing a solution that delights and delivers value. Individuals that thrive in this role are self-motivated, highly organized, passionate about customer experience, prioritize autonomously, and collaborate in a fast-paced and deadline-driven environment. This role will be defining and managing a product roadmap and feature backlog for a specific build team and will report to the Director, Product Management. Duties & Responsibilities: Conducts and/or consumes market research and competitive analysis to identify product opportunities and threats. Habitually conducts and/or participates in end user interviews, focus groups, user testing and rapid experimentation to ensure solutions are exceeding the needs of customers Develops a product roadmap based on customer needs, market trends, and business objectives. Defines product requirements and features with detailed specifications. Collaborates with engineering teams to ensure timely delivery and quality standards. Prioritizes features and improvements, making trade-offs as needed. Leads go-to-market activities, including collaborating with marketing to craft messaging, positioning, and launch strategies. Monitors and reports on product performance post-launch, recommending iterative improvements based on feedback and data. Uses analytics and data insights to make informed product decisions. Tracks product usage, customer satisfaction, and business metrics to assess product performance. Other duties as assigned Qualifications Education & Experience: Bachelor’s degree in business, Marketing, Computer Science, or related field; MBA or relevant advanced degree preferred. 3+ years of experience in product management or related field. Strong understanding of software development processes and experience with Agile methodologies. Proven ability to work cross-functionally and influence decision-making. Excellent communication, presentation, and leadership skills. Superb writing skills with emphasis in storytelling and journey mapping Familiarity with product management tools (e.g., Jira, Trello, Aha!, Productboard). Analytical mindset with the ability to leverage data for decision-making. Skills & Abilities: Background in Health Care or start up strongly preferred Knowledge of UX/UI principles and customer-centric design Strong knowledge of software design principles Ability to balance strategic thinking with hands-on execution Ability to work with minimal direction, and flexibility to adapt to shifting priorities and schedules Proven leadership skills to gain credibility, garner respect, and guide the creation of self-organizing teams Ability to handle multiple issues simultaneously and manage stressful situations Ability to provide and accept guidance and constructive feedback Desire for continuous improvement through learning and study of modern product management best practices, UX and user-centered design, and user research techniques Other Requirements: Ability to work occasional overtime Prolonged periods of sitting at a desk and working on a computer