Product Manager

Product ManagerWe are on the lookout for a dynamic and driven Product Manager to join our technical product management team. In this role, you will contribute to designing and building innovative SaaS products. About ZenTrades ZenTrades is a growing product startup with a strong foundation in delivering AI-powered SaaS solutions (CRM + ERP) for Field Service Management. Our core focus is on creating the future of Field Service Management, where trade service professionals will effortlessly harness the power of technology to streamline their operations, enhance customer experiences, and drive growth, thereby revolutionizing the trade services industry operations. ZenTrades' founding team comprises young engineers from top-tier universities such as UW Madison, and UC Berkeley alumni with solid domain knowledge having built top-notch products and implemented them at Fortune 500 companies. The team is headquartered in Seattle, US, and has its office in Pune, MH. With its robust CRM+ERP platform featuring a modular software architecture and integrated Generative AI capabilities, ZenTrades delivers a trade-specific operating system that caters to the unique needs of each trade. ZenTrades empowers tradesmen with an AI assistant, LISA (co-pilot), to enhance their sales and service capabilities using Generative AI. About the positionWe are seeking a Product Manager to join our technical product management team and lead the strategic roadmap for our SaaS product line. This role is perfect for someone who thrives in a startup environment and has a strong foundation in both technical and business aspects of product management and development. This pivotal role involves collaboration with cross-functional teams in design, architecture, engineering, quality, and testing. You will work closely with the founders and leadership team to define the product vision, oversee the entire product lifecycle, and deliver innovative solutions that meet customer needs and drive business success. We are seeking an individual with a deep understanding of GTM strategies, to lead the product roadmap, thereby leading to the scalability and reliability of the product. Role and responsibilitiesWork directly with the founder and leadership team to define the product vision and future scope in the marketOwn the product roadmap, from ideation to launch, and manage the entire product lifecycleDevelop Go-to-Market (GTM) strategies, including pricing, positioning, and customer engagement plansDrive product growth by aligning with internal goals on costs and efficiency while maximizing revenueAnalyze product performance metrics (revenue, profitability, market share) and take corrective actions when neededCollaborate with cross-functional teams (engineering, design, sales, and marketing) to ensure successful product rollouts and scalabilityGather and prioritize customer feedback to ensure the product delivers maximum value and addresses pain pointsLead discussions with the founder and leadership team on the product’s strategic directionSkills/Experience4-5 years in a product management role at a SaaS company, with an additional 2-3 years of founding or leadership experience preferredExperience in developing and articulating a clear vision for AI-driven product(s), leveraging Generative AI technologiesProven success in managing the entire product lifecycle from ideation to launch and post-launch iterationsExpertise in data analysis and interpretation using toolsStrong UX/UI understanding and the ability to collaborate with design teams to create intuitive, seamless user experiencesExperience in defining pricing strategies, considering factors such as cost structures, market demand, competitor pricing, and value propositionPassion for problem-solving, outside-of-the-box thinking, and root cause analysisAbility to bring teams together for a common purpose and communicate an idea(s) across multiple teams and stakeholdersStrong communication skills to effectively present ideas and product strategies to both technical and non-technical stakeholdersA builder mindset with a passion for problem-solving and a constant drive for personal and professional growthWhy Join ZenTrades?A builder opportunity with constant personal and professional growthOpportunity to work closely with an innovative leadership team and make an impact in a fast-growing SaaS companyBe part of a product team that is shaping the future of Field Service Management through AI and cutting-edge technologyCompetitive compensation, room for growth, and the ability to influence the company’s long-term product strategy

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