Product Manager
Apply Description We are looking for a strategic and organized Product Manager to lead the development and delivery of innovative banking solutions. This role combines elements of product management, project management, and business analysis. The ideal candidate will have experience in financial services and a passion for creating products that meet customer needs and business goals. About Servbank: Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank. Key Responsibilities: Product Vision and Strategy · Develop and communicate a clear vision for banking products that supports company objectives and customer needs. · Create and maintain a product roadmap, prioritizing features and initiatives based on business value and market trends. Requirement Gathering and Documentation · Collect and document product requirements from stakeholders such as customers, regulatory bodies, sales, and internal teams. · Translate business needs into clear requirements for development teams. Project Management · Oversee the product development process from idea to launch, ensuring projects are delivered on time and meet quality standards. · Coordinate cross-functional teams including engineering, design, marketing, compliance, and sales to ensure successful execution. Stakeholder Communication · Serve as a bridge between technical and non-technical teams, ensuring everyone is aligned and informed. · Present product updates and plans to senior management and other stakeholders. Performance Monitoring and Optimization · Define and track key metrics to measure product success and identify areas for improvement. · Analyze user feedback and data to continuously enhance products. Problem-Solving and Innovation · Address issues that arise during development and after launch. · Explore new ideas and approaches to improve products and banking operations. Requirements · Bachelor’s degree in Business, Finance, Computer Science, or a related field; advanced degree preferred. · Extensive experience with banking applications and core banking processes (e.g., Fiserv DNA, Commercial Center, Pep Plus etc..). · Strong understanding of banking technology ecosystems and operational workflows. · Experience with banking applications and processes is required. · Proven ability to deliver products in regulated environments. · Minimum of 5 years of experience in product management, project management, or business analysis in financial services. · Strong organizational, analytical, and communication skills. · Experience with market research, competitive analysis, and customer engagement. · Ability to manage multiple priorities in a fast-paced environment. Benefits · Competitive salary · Health, dental, and vision insurance · Retirement savings plan with company match · Flexible work schedule and remote work options · Professional development opportunities · Collaborative and inclusive work environment EEO Statement: We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.