Product Manager

The Product Manager – Commerce Engine is responsible for owning a defined area of the Commerce Engine platform, driving both product discovery and delivery. This role goes beyond execution to ensure the right problems are being solved — working closely with customers, stakeholders, and cross-functional teams to identify opportunities, validate solutions, and deliver high-impact outcomes. Operating within a multi-squad Agile environment, the Product Manager partners closely with Engineering, UX, and Product Leadership to shape priorities, guide delivery, and ensure alignment with long-term product strategy. This is a high-impact role focused on balancing short-term delivery with long-term product health, scalability, and market fit. Key Responsibilities: Own problem discovery and validation within your product area. Conduct customer interviews, stakeholder sessions, and market research to identify opportunities. Develop and test product hypotheses using data and user feedback. Contribute to product strategy and roadmap definition. Define success metrics and measure product outcomes post-release. Own and maintain the Commerce Engine product backlog. Translate roadmap initiatives into epics, features, and user stories with clear acceptance criteria. Prioritize work across new features, enhancements, and technical initiatives. Lead sprint planning, backlog refinement, demos, and release coordination. Ensure solutions are aligned to validated customer needs and business outcomes. Balance feature delivery with platform stability and long-term sustainability. Partner with Engineering on effort sizing, trade-offs, and release planning. Work closely with Engineering, QA, DevOps, and UX to deliver scalable, high-quality solutions. Act as the voice of the customer in product decisions. Align with Product Leadership on roadmap priorities and strategic direction. Coordinate across teams to manage dependencies and integrated releases. Support discovery sessions and solution validation discussions. Translate stakeholder needs into clearly defined, execution-ready work. Requirements A bachelor's degree in Business, Technology, or related field is highly preferred. 5–8 years of experience as a Product Manager (or Product Owner with strong discovery responsibilities) in Agile SaaS environments. Experience working within multi-team or scaled Agile delivery models. Experience delivering integration-heavy, API-driven platforms. Background in enterprise software or complex workflow-based systems. Experience supporting live production platforms with high reliability standards. Strong product thinking with the ability to balance user needs, business goals, and technical constraints. Experience with product discovery (customer interviews, problem validation, hypothesis testing). Excellent prioritization and decision-making capabilities. Strong backlog management and requirements definition. Clear communication across technical and non-technical stakeholders. Ability to operate effectively in fast-paced, evolving environments. Experience with Jira, Azure DevOps, or similar tools. Experience in ecommerce, retail technology, MarTech, or promotional systems preferred Familiarity with automation, workflow tooling, or print/digital production systems preferred Experience in platform modernization or enterprise system migration initiatives preferred Familiarity with AI-augmented development environments and workflows preferred Benefits Work’s a treat! On top of a competitive salary and all mandatory benefits, you can expect some additional perks: Remote work – Enjoy the flexibility to work from anywhere, eliminate commuting, and achieve a better work-life balance. Private health insurance – Benefit from a comprehensive health plan tailored to your needs. Complementary therapy: mental health and wellness. Dental & Vision – Up to COP 2M coverage/year. Mentor Program – Gain personalized guidance and support from experienced mentors to help you grow professionally and achieve your career goals. Referral Program – Know the perfect person to join the team? You could earn up to $1.8M COP for putting a good word in. Wellbeing Program –Opportunity to join regular, interactive Wellbeing Workshops or join our 30+ Wellbeing Champions. Annual Wellbeing day – We offer all ITGers an annual Wellbeing Day to encourage rest, relaxation, and time to recharge. Learning platform - Access a wide range of online courses to develop new skills, enhance your expertise, and support your professional growth. Volunteer day - We're all about giving back... and having lots of fun in the process! Buy a book - Employees can claim up to 400,000 COP per calendar year for books, subscriptions, or other materials that directly support their role or contribute to their career development.