Product Management (PM) and Sales Support Specialist

MaxPeople HR is a dynamic Canadian specialty chemical distributor known for its entrepreneurial spirit and steady growth. The Product Management & Sales Support Specialist plays a key role in supporting product management and inside sales initiatives across the Personal Care and Life Sciences portfolio, partnering closely with Sales and Marketing teams to drive commercial effectiveness. Responsibilities Manage and maintain supplier price books, keeping the commercial team informed with accurate and up-to-date pricing Maintain a well-organized library of supplier product literature for easy access and reference Prepare documentation for landed cost requests to support effective pricing decisions Keep sales and customer records accurate, current, and well-structured Provide timely communication of pricing and quotes to customers as needed Contribute to the internal marketing of supplier product lines, helping build awareness and engagement across the commercial team Build product and market knowledge through ongoing training and development Participate in customer and supplier meetings, supporting relationship management and alignment Coordinate trade shows and seminars, assisting in the execution of key sales and marketing initiatives Support order processing by ensuring the Order Management team receives complete and accurate instructions Act as a key point of coordination between the Samples Coordinator and Sales team to manage customer sample requests Proactively follow up with customers on submitted samples to gather feedback and help move opportunities forward Maintain a centralized, supplier-specific tracking file for all samples, and prepare monthly or quarterly reports for suppliers as needed Support the Sales team in forecasting product needs to ensure appropriate inventory levels are maintained Monitor and track inventory across multiple warehouse locations throughout North America Collaborate with Regulatory and Quality teams to manage expiring inventory, including extensions or proper disposition of goods Skills Post-secondary degree or diploma preferred; a combination of education and/or experience will be considered for the ideal candidate 1 - 3 years of relevant experience Excellent communication skills required Strong relationship building skills Keen attention to detail is a must High degree of organizational and time management skills Advanced skills with Microsoft Office (Excel, Word, and Outlook) Familiar with ERP systems High level of professionalism and the ability to deal effectively with all levels in the organization Proven ability to meet tight deadlines and work in a fast-paced environment Able to take initiative and work independently Ability to multi-task and work under pressure Flexible and able to work effectively as a team player Previous experience in the Chemical Retail industry is preferred Prior experience working in Customer Relations in a B2B environment is preferred Benefits Flexible environment including the ability to work some days from your home office Team building and community volunteering events Career growth, development, and continuous learning opportunities Fun and outgoing professional environment that really cares and values it employees Eligibility to participate in company benefits program Company Overview Culture. Connection. Compliance. It was founded in 2005, and is headquartered in Richmond Hill, Ontario, CAN, with a workforce of 11-50 employees. Its website is