Product Expert

Product Expert Location: Remote in the U.S. - East Coast (or East Coast Hours) Who We Are:At Vizcom, we strive to be a powerful ally to designers, augmenting their skills and streamlining their workflow. Our innovative platform serves as a bridge between imagination and realization, enabling designers to bring their visions to life with unprecedented ease and precision. By combining the intuition of human creativity with the capabilities of artificial intelligence, Vizcom is shaping the future of design – one where technology amplifies rather than diminishes the designer's role. The Role: As a Product Expert at Vizcom, you'll be the champion of our innovative AI-powered design tool. Your role is multifaceted: testing new features, providing crucial feedback, training designers, and creating engaging content. With your deep understanding of customer needs, you'll help designers harness Vizcom's full potential across various industries including automotive design, product design, architecture, furniture, footwear, apparel, and entertainment design. A strong focus and understanding of industry workflows is crucial for this role along with strong sketching and design skills. With your deep understanding of customer needs, you'll help designers harness Vizcom's full potential across various industries.How You’ll Do It:Test beta releases and provide actionable feedback Master Vizcom's features and functionalitiesTrain designers at current and prospective client companiesCreate compelling content for public and client-specific useChannel customer feedback to appropriate teamsDevelop deep empathy for customer needs and use casesDemonstrate Vizcom's versatility across diverse industriesWhat You’ll Bring:Background in automotive, architecture, furniture, product, fashion, footwear, game, entertainment, or character designA strong design portfolio showcasing your work and design skills Strong grasp of design tools and processes; AI design tool experience highly recommendedExcellent communication skills, both verbal and writtenCustomer-focused mindset with strong empathyAdaptable problem-solving skillsCollaborative spirit, able to work with cross-functional teamsPassion for innovative technology in designPassion for traveling - this role could have you traveling up to 25% of the time. Benefits While Working At Vizcom:100% employer sponsored medical care for employeesDental, VIsion and Mental Health CareEquity for all full-time, U.S.-based employeesFlexible PTORemote-first401(k) with payroll match Generous annual Learning & Development allowanceCompensation:The salary range for this position is $90,000- $130,000. The actual offer is determined based on multiple factors, including experience, location, and other business considerations. The overall package described here applies to W2, U.S. based employees- final package will be determined by local requirements and employment laws and accessibility. *Please note, as part of our SOC2 Type compliance, all employees are required to submit to a background checkJoin Us and Make an Impact: At Vizcom, we move fast, offer meaningful equity ownership, and provide a compelling growth trajectory for our team members. We believe in the art of industrial design and strive to improve our world through accelerated visionary processes. Join us in shaping a world designed by you.There are currently 2 open roles for product experts - one with a specialization in apparel and a generalist role. If you apply to one, you will be considered for both depending on your profile. Please only apply once.

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