Product Associate
Europ Assistance Canada is part of Generali Group and is seeking a Product Associate to support the Canadian travel insurance product portfolio. This role focuses on product documentation, standardization, compliance, and performance support while collaborating closely with colleagues and stakeholders. Responsibilities Support the maintenance of product terms and conditions, summaries, and related documentation Assist in the preparation and upkeep of product summaries and disclosures, including Quebec‑specific requirements Maintain accurate version control and structured product documentation (including XML, HTML, YAML or similar formats) Support product standardization efforts and ensure product materials reflect applicable standards and guidance set by Central / Head Office Identify inconsistencies across product wordings or materials and escalate issues for resolution Support governance approval processes by preparing change documentation and reference materials Support product implementation activities in coordination with IT, onboarding, and operations teams Assist with testing, validation, and launch readiness for new or amended products Support the development of client‑facing product materials used to explain and manage partner portfolios Compile and summarize basic product performance metrics, claims feedback, denial themes, and customer issues Support comparative and market analysis under the direction of senior product team members Skills University degree preferred in a relevant discipline (e.g., business, economics, law, communication, or a related field) Up to 3 years of experience in insurance, financial services, product, operations, or a related field Strong attention to detail and written communication skills Comfort working with structured documentation formats Quantitative aptitude and ability to work with data and metrics Fluency in English Benefits 10% bonus Company Overview We support over 300 million customers in 208 countries thanks to our network of 750.000 approved providers and 36 assistance centres. It was founded in 1963, and is headquartered in Paris, Ile-de-France, FRA, with a workforce of 5001-10000 employees. Its website is