Product Analyst III
Job Description:
• Translate business needs into actionable epics, features, and user stories for digital store applications
• Support sprint planning, backlog refinement, and release coordination.
• Validate product functionality through testing and stakeholder reviews.
• Collaborate with engineering, QA, and design teams to ensure timely delivery of digital capabilities.
• Analyze end-user feedback and behavioral data (e.g., Medallia, NPS, Adobe Analytics) to identify trends and improvement opportunities in store and service-center-facing digital tools.
• Partner with the business team on Jewelry Services to validate features that enhance end-to-end service capabilities such as repairs, custom, warranties, and appraisals.
• Track KPIs and post-launch performance to inform future iterations.
• Align product execution with roadmap priorities and business goals for digital store services initiatives.
• Participate in discovery sessions and requirement workshops with cross-functional stakeholders.
• Ensure continuity of SME knowledge across initiatives and mitigate delivery risks during seasonal peaks or team transitions.
Requirements:
• Bachelor’s degree is required, certifications are a plus.
• 4–7 years of experience in Product Management, Business Analysis, or Agile delivery.
• Strong analytical skills and experience with data tools (e.g., Adobe Analytics, Medallia).
• Proven ability to deliver customer-centric digital solutions in a fast-paced environment.
• Excellent communication and stakeholder engagement skills.
• Experience with mobile-first design, Jira, and Confluence is a plus.
Benefits:
• Competitive healthcare, dental & vision insurance
• 401(k) matching after one year of employment
• Generous time off + company holidays
• Merchandise discount
• Learning & Development programs
Apply Now
Apply Now
• Translate business needs into actionable epics, features, and user stories for digital store applications
• Support sprint planning, backlog refinement, and release coordination.
• Validate product functionality through testing and stakeholder reviews.
• Collaborate with engineering, QA, and design teams to ensure timely delivery of digital capabilities.
• Analyze end-user feedback and behavioral data (e.g., Medallia, NPS, Adobe Analytics) to identify trends and improvement opportunities in store and service-center-facing digital tools.
• Partner with the business team on Jewelry Services to validate features that enhance end-to-end service capabilities such as repairs, custom, warranties, and appraisals.
• Track KPIs and post-launch performance to inform future iterations.
• Align product execution with roadmap priorities and business goals for digital store services initiatives.
• Participate in discovery sessions and requirement workshops with cross-functional stakeholders.
• Ensure continuity of SME knowledge across initiatives and mitigate delivery risks during seasonal peaks or team transitions.
Requirements:
• Bachelor’s degree is required, certifications are a plus.
• 4–7 years of experience in Product Management, Business Analysis, or Agile delivery.
• Strong analytical skills and experience with data tools (e.g., Adobe Analytics, Medallia).
• Proven ability to deliver customer-centric digital solutions in a fast-paced environment.
• Excellent communication and stakeholder engagement skills.
• Experience with mobile-first design, Jira, and Confluence is a plus.
Benefits:
• Competitive healthcare, dental & vision insurance
• 401(k) matching after one year of employment
• Generous time off + company holidays
• Merchandise discount
• Learning & Development programs
Apply Now
Apply Now