Process Risk Manager

Location - Barcelona (Remote)Own the risk. Fix the gaps. Build what works.At Nivoda, we're not just managing risk — we’re building resilient foundations that power a global, fast-scaling business. As an Operational Risk Officer, you’ll roll up your sleeves to identify control gaps, design solutions, and deliver them end to end. No hand-offs, no theoretical frameworks — this is a hands-on, execution-first role for someone who wants to build real impact.You’ll be at the heart of how Nivoda strengthens its foundations as we scale. Working directly with teams across Ops, Finance, Product, Engineering, and Commercial, you’ll design and deliver practical solutions to real operational risks. xFrom people to pricing, data to delivery—you’ll design safeguards that improve performance, prevent disruption, and protect the business as we grow.About us:Nivoda’s B2B diamond and gemstones marketplace allows jewellery retailers to save time and money whilst gaining access to a global diamond supply at the best prices, with zero inventory risk. With a team of over 300 dedicated employees around the world and a wealth of experience in the industry, Nivoda has developed an award-winning solution that enables jewellery businesses of any size, in any location, to buy and sell diamonds in the most profitable, efficient and hassle-free manner.Over the course of the last six years, Nivoda has evolved into a global platform recognised for its innovation, customer service and ability to deliver a seamless, reliable and efficient experience. Since its launch in 2017, Nivoda has remained true to its founding mission: build the trusted global marketplace for the jewellery industry by delivering modern tools and quantitative ROI.What you’ll do:Own and Deliver Operational Risk Solutions: Identify critical control gaps in day-to-day operations—from data entry and pricing accuracy to logistics bottlenecks and inventory control. Design and implement simple, scalable controls that reduce exposure and speed up execution across teams.Strengthen Data Processing & Accuracy: Work with Data, Ops, IT, Finance and Product to reduce errors in our critical data (e.g. customer orders, pricing, invoicing, and commercial data reporting). Build in checks, reconciliation controls, and alerting for high-impact data issues.Mitigate People and Process Risk: Assess roles with high risk exposure (Pricing, FinOps, Quality Control), build clear control points, and reduce dependency on tribal knowledge. Help teams document processes that stand up even when key people are away.Improve Physical Security & Hazard Readiness: Work with hub managers and logistics to assess and strengthen security and safety protocols across our Global Hubs and fulfilment processes. Conduct audits, flag weak points, and build and conduct employee safety training to ensure readiness for hazards, theft, or disruption.Control Pricing and Financial Exposure Risks: Support Commercial and Finance teams in identifying and mitigating pricing workflow risks—manual changes, overrides, or margin leakage. Build and monitor reports that strengthen oversight and identify losses quickly to reduce financial damages.Reduce OpsErrors and Improve Supply Chain Resilience: Work with category and logistics teams to track and mitigate supplier and shipment risks. Strengthen controls across logistics and financial operations to reduce handling errors, prevent value leakage, and ensure accuracy in invoicing, and order fulfillment, and help build a more stable and scalable global supply chain.Own and Enhance Inventory Control: Partner with hubs and accounting teams to test and improve how we track, store, and reconcile stock. Create and own inventory stock count processes and monitoring and reporting structures, to reduce loss, improve accuracy, and automate wherever possible.Support Risk Reporting and Issue Resolution: Build simple dashboards and trackers for operational incidents, near misses, and control failures. Own resolution follow-up and ensure lessons learned are turned into improvements.What you’ll need:3+ years’ experience in operational risk, logistics risk, or process assurance in a supply chain, tech, or marketplace environment;Strong execution mindset—you create change, follow through, and close loopsAbility to work across global teams with clarity and pragmatismProven experience designing controls that actually get adopted by teamsComfortable mapping processes, identifying risks, and recommending clear solutionsExperience with business continuity, physical security, or hazard readiness is a plusCertifications in risk, audit, supply chain, or operations (e.g., CCSA, CBCP) are a bonusWhat we offer:Opportunity to join us at a dynamic growth phase, where your contributions can have a significant impact on shaping the company's future successExposure to senior leadership and the opportunity to contribute to strategic decision-making.Remote working environmentFlexible workingUnlimited holidayFast-paced and global working environment

Apply Now