Process Lead

Job DescriptionMarketing CoordinatorProcess LeadIn this role, you will serve as the central point of coordination between client’s Security Marketing, Marketing Operations, and Marketing Technology teams. This role is responsible for managing the successful execution of complex, multi-channel campaigns by ensuring alignment across stakeholders, tracking deliverables and timelines, and proactively mitigating execution risks.Responsibilities: Execute and run measurable webcasts, webinars, and live demos that drive pipeline across Americas, EMEA and APAC regions.Compile strong promotional materials that resonate with our audience and drive registrants, attendees, and on-demand consumption.Coordinate campaign promotion internally across teamsWork closely with the marketing operations team to create tickets and campaigns in our automation systemUpload leads and work with Integrate for list uploads and proper lead flowCoordinate end-to-end execution of Security Marketing campaigns by managing tasks, timelines, and stakeholder alignmentMaintain and monitor campaign project plans, progress updates, and dependencies using project tracking tools (e.g., AirTable, Smartsheet).Partner with Marketing Operations and Martech teams to ensure delivery of technical components (e.g., Eloqua assets, Salesforce lead routing, campaign tracking)Facilitate weekly status check-ins, identify roadblocks, and drive resolution of issues impacting timelines or qualitySupport QA/test coordination for high-impact campaign activities, ensuring readiness across all execution componentsDocument and improve internal campaign workflows to drive efficiency, visibility, and repeatabilityQualifications:BasicBachelor’s Degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.Minimum 4 years of experience related to the job description.Preferred:Strong program management discipline, a working knowledge of marketing automation and CRM systems, and experience supporting marketing execution at scale. Demonstrated ability to manage cross-functional workstreams and multiple projects simultaneouslyFamiliarity with marketing systems such as Oracle Eloqua and SalesforceExcellent written and verbal communication skills, including stakeholder reporting and documentationProficiency with Microsoft Excel and PowerPoint, with working knowledge of campaign tracking and performance reportingHighly organized, detail-oriented, and able to work independently in a fast-paced environmentExperience coordinating enterprise-level marketing programs or campaign operationsExposure to content management systems and dynamic email platforms (e.g., Knak, Stensul)Familiarity with project management tools such as AirTable or SmartsheetBackground in B2B marketing, preferably in the technology or cybersecurity sectorWho We AreInfosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.Infosys BPM has 38 delivery centers in 13 countries spread across 5 continents, with 61,217 employees from 104 nationalities, as of December, 2025.The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists. State / Region / ProvinceAnywhere in the US and/or Remote CountryUSAInterest GroupIBPO USA Job RoleProcess LeadCompanyIBPO USA Work LocationAnywhere in the US and/or Remote DomainMedia & Entertainment External Job TitleMarketing Coordinator

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