Process Automation Analyst - AI & Systems Focus
RPA is an independent advertising agency that prioritizes a People First philosophy to create impactful work. The role of Process Automation Analyst involves supporting the automation roadmap through stakeholder discovery, process mapping, and hands-on exploration of automation tools. Responsibilities Map current-state workflows, data flows, and system interactions Identify opportunities for AI-enabled improvements (classification, routing, summarization, copilots, insight surfaces, automation triggers) Support requirements gathering and translate needs into specs Experiment with automation platforms (e.g., UiPath, Power Automate, Make.com, Zapier) Create clear documentation for operations and engineering Track ROI, time savings, and success metrics Skills Strong communication skills Interest in ML/AI concepts (NLP, agents, predictive modeling, embeddings) Understanding of APIs, system architecture, cloud tools, or data flows Strong writing + synthesis skills to translate complexity Experience with automation platforms (e.g., UiPath, Power Automate, Make.com, Zapier) Company Overview An ad agency who believes in Respect and Results It was founded in 1986, and is headquartered in Santa Monica, California, USA, with a workforce of 501-1000 employees. Its website is