Prior Authorization/Centralized Scheduler, Remote
The Scheduling Clerk will be the healthcare access representative to patients and/or providers utilizing positive public relations skills when scheduling patient visits or procedures. This position will pre-register patients, schedule appointments using the applicable program, and verify medical necessity. Responsible to handle all aspects of the scheduling encounter, assisting healthcare professionals or patients to experience the ideal patient encounter with friendly, courteous assistance and high level of professionalism. This position is responsible for ensuring the accuracy and integrity of patient information and test orders, while maintaining a high level of confidentiality. Education • High School or GED • Medical Assistant Experience • Minimum one (1) year medical front office experience, preferably within an acute healthcare system, required. Skills • Organizational • Verbal • Interpersonal • Customer Relations • Analytical • Grammar/ Spelling • Read/ Comprehend written instructions • Follow verbal instructions • Computer- EMR, Data Entry • Clerical Mental and Emotional Requirements • Manage stress appropriately • Make decisions under pressure • Manage anger/fear/hostility/violence of others appropriately • Handle Multiple priorities • Work alone • Work in areas that are confined and/or crowded Working Conditions • Exposure to potential electrical shock • CRT (computer) monitor Physical Requirements • Sedentary work • Prolonged periods of sitting and exert up to 10 lbs of force occasionally Apply tot his job Apply tot his job