Principal Technical Product Manager, AI Health Cloud

Remote Full-time
About the Role

As the Principal Technical Product Manager for the AI Health Cloud, you will define and lead the strategy, architecture, and delivery of AI-powered healthcare platforms and analytics experiences.

With 15+ years of experience driving complex technical products and enterprise-scale programs, you will shape platform capabilities, influence architectural direction, and drive high-impact execution across engineering, AI/ML, data, clinical, pharmacy, and provider teams.

Your leadership will accelerate AI adoption across payer, provider, and pharmacy workflows, improving quality, compliance, clinical performance, and operational efficiency.

Responsibilities

Product Strategy & Vision

· Define and evangelize the multi-year product vision for AI-driven healthcare analytics, workflow automation, and decision support across payer, provider, and pharmacy domains.

· Develop strategic roadmaps aligned with enterprise priorities, CMS/NCQA requirements, and multi-stakeholder needs.

· Identify emerging opportunities in generative AI, LLMs, agent-based systems, and workflow orchestration.

Technical Leadership

· Provide senior-level technical direction for engineering, AI/ML, and architecture teams in building scalable cloud-native AI platforms.

· Lead strategies for integrating multi-source healthcare data from providers (EHR/EMR, clinical documentation, FHIR), payers (claims, eligibility), and pharmacy systems (Rx claims, medication histories, formulary data).

· Influence platform decisions around Azure cloud infrastructure, performance, scalability, and Responsible AI standards.

Requirements, Execution & Delivery

· Own end-to-end product requirements across clinical workflows, pharmacy operations, provider processes, AI/ML use cases, and regulatory domains.

· Translate complex user needs into detailed user stories, specifications, and acceptance criteria.

· Drive Agile execution at scale, ensuring high-quality delivery and predictable roadmap progression.

Quality, Compliance & Responsible AI

· Ensure product capabilities comply with CMS, NCQA, HIPAA, and internal Responsible AI policies.

· Partner with compliance, clinical, and pharmacy leaders to support audit readiness, regulatory initiatives, and model governance.

· Track emerging federal and state regulatory changes affecting provider, pharmacy, and payer workflows.

AI Insights, Analytics & Value Realization

· Champion the development of AI-driven insights, predictive analytics, care coordination recommendations, utilization insights, pharmacy adherence models, and workflow automation features.

· Ensure outputs are explainable, actionable, and embedded into provider, pharmacy, and payer workflows.

· Drive customer adoption and measurable business/clinical outcomes.

Stakeholder & Partner Leadership

· Serve as the principal product owner and primary liaison for engineering, clinical, pharmacy, and external provider partners.

· Lead customer advisory boards and strategic partner engagements across payer, provider, and pharmacy sectors.

· Build trusted relationships with executives and operational leaders.

Qualifications

Required Qualifications

· 15+ years in technical product management, AI/ML platforms, cloud data products, or large-scale healthcare technology initiatives.

· Strong experience with provider, pharmacy, and payer domains; familiarity with clinical, operational, or pharmacy workflows.

· Expertise in healthcare data standards including HL7, FHIR, C-CDA, claims data, medication data formats, and pharmacy system integrations.

· Proven success influencing cross-functional teams to deliver enterprise-grade AI or platform solutions.

· Exceptional communication skills and ability to influence executive stakeholders.

Preferred Qualifications

· Experience with Azure, AI/ML tooling, and modern MLOps frameworks.

· Knowledge of LLMs, model evaluation, agent frameworks, and AI governance.

· Experience with provider analytics, pharmacy performance programs, Stars/HEDIS measures, and care management workflows.

· Familiarity with BI and analytics tools (Power BI, Databricks AI/BI).

Success Metrics

· AI capability adoption across provider, payer, and pharmacy workflows.

· Clear ROI and measurable improvements in quality, operations, clinical performance, or pharmacy outcomes.

· High platform reliability, scalability, and user satisfaction.

· Predictable, high-quality product delivery and roadmap execution.

Additional Job Information

Why Join Us?

· Lead strategy for a next-generation AI Health Cloud platform transforming healthcare delivery.

· Collaborate with engineers, clinicians, pharmacists, and AI innovators solving high-impact problems.

· Competitive compensation and benefits designed for senior technology leaders.

· Work in a flexible, innovative environment driven by collaboration, creativity, and continuous learning.

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