Principal Engineer-Software Development
About the position The Principal Engineer-Software Development at Verizon is responsible for leading and maintaining store applications within the Value IT organization. This role focuses on developing and implementing innovative technical solutions, managing program progress, and collaborating with cross-functional teams to align with business goals. The ideal candidate will possess a strong technical background, experience in leading large-scale applications, and a proven ability to drive results in a product-based Agile environment. Responsibilities • Provide technical expertise and solutions for complex projects across multiple distribution channels • Drive Center of Excellence for Call Center and store applications, delivering end-to-end solutions for sales and service flows • Utilize Conversational UI to build simplified common applications for stores and call centers • Oversee store channels for Exclusive Retail Store, Agent Retail, and National Retailers, collaborating with business partners to design and implement partner programs • Build and maintain new Unified Sales & Service apps using the Northstar Architecture (NSA) tech stack • Lead and deliver programs in a product-based Agile structure, championing Agile methodologies • Maintain functional/technical requirements, analyze hardware/software features, and understand system architectures • Manage vendor relationships to drive quality, reliability, and timely delivery • Establish objectives, create roadmaps, and align with stakeholders to achieve organizational goals • Lead emerging technology direction, facilitate decision-making, and drive integration with vendor products • Drive DevOps implementation, including ideation, business case development, design, and delivery • Partner with Global Delivery teams to create and optimize cross-channel experiences • Deliver results within budget, time, quality, and strategic/tactical KPIs • Document and comply with software quality, data security, and compliance processes • Create proposals and present effectively to diverse audiences • Analyze market and industry trends, identifying growth opportunities • Recommend and implement customer experience process improvements • Resolve customer complaints in a timely manner • Derive actionable insights from customer feedback Requirements • Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training • Bachelor's degree or four or more years of work experience • Expertise in Java, J2EE, and React UI • Experience in AWS and databases (ex:, Oracle, Cassandra, and/or NoSQL databases) Nice-to-haves • Advanced experience in Software Development • Expertise in Spring Boot • Experience implementing AI solutions for call centers/distribution channels • Experience in eCommerce and catalog management software • Experience delivering large, complex software programs • Strong interpersonal, presentation, and writing skills • Solid understanding of technology selection, architecture, and full-stack implementation • Strong analytical and problem-solving skills • Strong leadership and influencing skills • Results-oriented with a strong customer focus • Experience in Design Thinking and Engineering Transformation (DevOps, Microservices, Cloud) Benefits • Health and wellness benefits • Short term incentives • 401(k) Savings Plan • Stock incentive programs • Paid time off • Parental leave • Adoption assistance • Tuition assistance Apply tot his job