Principal Consultant, Change Management

Remote Full-time
Job Description:
• Design and execute a comprehensive change management strategy, directly applying the ADKAR model (Awareness, Desire, Knowledge, Ability, and Reinforcement) to key activities.
• Conduct detailed change readiness assessments and impact analyses.
• Develop strategic change management plans (communications, training, sponsor alignment).
• Define clear communication channels and messaging.
• Design and deliver highly effective training sessions.
• Ensure the delivery of high-quality, continuous support and reference materials.
• Identify, analyze, and address resistance across all workstreams.
• Define clear, measurable success metrics for change management activities.

Requirements:
• 10+ years of professional experience in management consulting, organizational effectiveness, or digital transformation leadership
• Demonstrable expertise in applying structured Change Management methodologies (e.g., ADKAR, Prosci).
• Proven experience in applying the ADKAR change management methodology, linking ADKAR outcomes to technical implementation milestones
• Proven track record leading change initiatives specifically related to Atlassian products (Jira, Confluence, JSM), Cloud Migration, and ITSM transformation
• Exceptional executive-level communication, presentation, influencing, and facilitation skills.

Benefits:
• Share the fruit program: when we grow the tree, we share the fruit–when the company grows, we share the profit.
• Stock options: you have the opportunity to participate in the ownership of the company.
• Health insurance: we support you and your family–your well-being matters.
• Retirement plan/funds saving: we care about your future–we have diverse plans depending on your location.
• Career pathways program: you can grow horizontally, vertically, or any way you want.
• Generous monthly fixed allowances including Rockettoria, Scholarship & Learning, Tech Choice, Wellness.
• Generous PTO plus one cultural heritage and community day to celebrate your story, family, and culture.

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