Principal Architect
Join Vonage and help us innovate cloud communications for businesses worldwide!
Why this role matters:
Vonage's API Business Unit is building a modern, lean architecture practice in a small central architecture team that empowers distributed teams to make fast, sound decisions independently. This is a high-impact individual contributor role at the heart of that practice.
You will work across product and platform boundaries, providing the architectural clarity, shared patterns, and strategic direction that connects engineering decisions to business outcomes.
You'll bring structure to complexity, help teams navigate trade-offs, and build the architectural capability that lets the organisation move faster with confidence.
Your key responsibilities:
Define and evolve architecture strategy, reference models, and target states across the CPaaS platform
Shape technology direction through standardisation, simplification, and platform investments
Co-ordinate cross-domain architectural initiatives (resilience, security, compliance, observability, developer experience)
Champion architecture practices and governance (ADRs, Well-Architected practices)
Partner with engineering and product leaders to translate business needs into scalable solutions
Provide hands-on support in solving complex architectural challenges
Communicate architectural vision and decisions to both technical and business stakeholders
Mentor engineers and architects while contributing to internal communities and best practices
Treats AI assisted engineering as a core part of modern software practice, leveraging AI tools to enhance design, coding, testing, troubleshooting, and documentation, while guiding the team in adopting effective patterns and evolving best practices for AI enabled ways of working
What you'll bring
Required:
Demonstrable skills and experience in a senior architecture role with scope across multiple teams, products, or shared platforms
Demonstrable experience of leveraging architectural practice to steer and deliver measurable business value and reduce unnecessary costs.
Deep expertise in cloud-native and distributed systems architectures, ideally on AWS
Strong experience with SaaS, API-based, and developer-facing platforms — CPaaS or communications domain experience is a plus
Proficiency across modern technologies and practices: microservices, Kubernetes, event-driven architectures (Kafka), CI/CD, DevSecOps, and Infrastructure as Code
Proven ability to apply structured architectural techniques — capability mapping, ADRs, C4 diagrams, in practical, proportionate ways
Strong communication and influencing skills, with the ability to align stakeholders and drive decisions without formal authority
Experience balancing architectural consistency with team autonomy in fast-moving, agile engineering organisations
Experience we consider a plus:
Knowledge of communications protocols (e.g. SMS/RCS, WebRTC, SIP)
Familiarity with enterprise architecture frameworks (e.g. TOGAF, Zachman)
AWS, Kubernetes, or related cloud certifications
Knowledge and experience of working within an Agile methodology.
How you’ll benefit:
Medical Insurance
Glasses Reimbursement
Life Insurance – Allianz Family
Kafeteria – My Benefit
Ericsson Care Line
Discretionary Time Off (DTO)
Volunteer Time Off (VTO)
Additional benefits and perks will be discussed during the interview process
#LI-YB1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
Why this role matters:
Vonage's API Business Unit is building a modern, lean architecture practice in a small central architecture team that empowers distributed teams to make fast, sound decisions independently. This is a high-impact individual contributor role at the heart of that practice.
You will work across product and platform boundaries, providing the architectural clarity, shared patterns, and strategic direction that connects engineering decisions to business outcomes.
You'll bring structure to complexity, help teams navigate trade-offs, and build the architectural capability that lets the organisation move faster with confidence.
Your key responsibilities:
Define and evolve architecture strategy, reference models, and target states across the CPaaS platform
Shape technology direction through standardisation, simplification, and platform investments
Co-ordinate cross-domain architectural initiatives (resilience, security, compliance, observability, developer experience)
Champion architecture practices and governance (ADRs, Well-Architected practices)
Partner with engineering and product leaders to translate business needs into scalable solutions
Provide hands-on support in solving complex architectural challenges
Communicate architectural vision and decisions to both technical and business stakeholders
Mentor engineers and architects while contributing to internal communities and best practices
Treats AI assisted engineering as a core part of modern software practice, leveraging AI tools to enhance design, coding, testing, troubleshooting, and documentation, while guiding the team in adopting effective patterns and evolving best practices for AI enabled ways of working
What you'll bring
Required:
Demonstrable skills and experience in a senior architecture role with scope across multiple teams, products, or shared platforms
Demonstrable experience of leveraging architectural practice to steer and deliver measurable business value and reduce unnecessary costs.
Deep expertise in cloud-native and distributed systems architectures, ideally on AWS
Strong experience with SaaS, API-based, and developer-facing platforms — CPaaS or communications domain experience is a plus
Proficiency across modern technologies and practices: microservices, Kubernetes, event-driven architectures (Kafka), CI/CD, DevSecOps, and Infrastructure as Code
Proven ability to apply structured architectural techniques — capability mapping, ADRs, C4 diagrams, in practical, proportionate ways
Strong communication and influencing skills, with the ability to align stakeholders and drive decisions without formal authority
Experience balancing architectural consistency with team autonomy in fast-moving, agile engineering organisations
Experience we consider a plus:
Knowledge of communications protocols (e.g. SMS/RCS, WebRTC, SIP)
Familiarity with enterprise architecture frameworks (e.g. TOGAF, Zachman)
AWS, Kubernetes, or related cloud certifications
Knowledge and experience of working within an Agile methodology.
How you’ll benefit:
Medical Insurance
Glasses Reimbursement
Life Insurance – Allianz Family
Kafeteria – My Benefit
Ericsson Care Line
Discretionary Time Off (DTO)
Volunteer Time Off (VTO)
Additional benefits and perks will be discussed during the interview process
#LI-YB1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.