Pre-Sales/Telecom Integration Specialist - FM/PM NBI - Remote

Remote Full-time
Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.

Buscamos un especialista en integración de telecomunicaciones con experiencia en arquitecturas IMS y servicios de integración NBI (Northbound Interfaces), que participe en actividades de preventa y diseño de soluciones para clientes del sector.

Serás responsable de diseñar soluciones de monitoreo (Fault & Performance Management), colaborar con equipos técnicos y clientes, y asegurar la correcta integración de interfaces en ambientes complejos.

Responsabilidades

Soporte Pre-Sales como SME en servicios de integración NBI

Diseño de alto nivel (High Level Design) para arquitecturas FM/PM NBI

Desarrollo de diccionarios personalizados de:

Fault Management (FM) → filtrado de alarmas

Performance Management (PM) → KPIs y métricas de capacidad

Validación de soluciones end-to-end en laboratorio del cliente

Seguimiento de procesos, control de cambios y documentación técnica

Interacción continua con cliente (reuniones semanales)

Coordinación con equipos internos y terceros para resolución de incidencias

Requisitos

Experiencia en telecomunicaciones / integración de sistemas

Conocimiento en:

IMS Architecture y call flows básicos

Interfaces NBI (Northbound Interfaces)

Fault Management y Performance Management

Experiencia en entornos de cliente (alta presión / múltiples stakeholders)

Conocimiento en cloud computing

Deseable experiencia en:

Nokia CloudBand

Nokia Cloud Platform

Red Hat

Inglés avanzado (comunicación con cliente)

Alta capacidad de documentación y seguimiento

Soft skills clave

Proactividad y ownership

Adaptabilidad al cambio

Comunicación efectiva con cliente

Resolución de problemas

Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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