Pre-Sales Cloud Architect (Demo Environment for SaaS Platform - AWS)

The Sr Pre-Sales Cloud Architect will own the architecture, design, and evolution of demo environments, ensuring they accurately reflect production architecture and support high-impact sales demonstrations and proof-of-concept efforts.
Requirements
• Own the technical architecture and roadmap for demo environments
• Design scalable, secure AWS-based demo architectures aligned with production design principles
• Maintain, monitor, and troubleshoot issues in demo environments
• Configure and refresh environments to support product demos, proofs of concept, and client engagements
• Manage environment data sets, ensuring they are realistic, compliant, and aligned with demo scenarios
• Establish and maintain reusable infrastructure-as-code templates to enable rapid, repeatable provisioning
• Ensure all product functionality is fully demo-capable
• Identify architectural gaps and drive continuous improvement in demo scalability, automation, and reliability
• Coordinate environment version control and release readiness in alignment with Engineering, Product, and Sales roadmaps
• Architect, configure, test and maintain complex Benefits Administration modules and workflows within demo environments
• Collaborate with Product and Sales teams to design realistic plan structures, eligibility rules, enrollment flows, life event scenarios, calculations, and integrations to reflect real-world use cases
• Serve as the internal subject matter expert on Benefits Administration functionality and demo best practices
• Troubleshoot and resolve issues related to benefits configuration, plan setup, calculations, and integrations
• Validate readiness by ensuring new product capabilities are architecturally supported within demo environments
• Support advanced/unique demo customizations required for strategic sales opportunities
• Architect, provision, and optimize AWS services supporting demo environments
• Implement automation to reduce manual setup time, improve repeatability, and increase reliability
• Establish repeatable environment provisioning, scaling, backups, and performance tuning
• Monitor system health, security posture, and resource utilization within AWS
• Partner with Sales Engineering to design and support tailored demo configurations for complex or high-visibility opportunities
• Provide training and documentation to internal teams on environment usage and best practices
• Collaborate with Development to ensure demo environments align with CI/CD pipelines and production infrastructure patterns
Benefits
• Medical
• Dental
• Vision
• Retirement Plan
• 401k Matching
• Paid Time Off
• Relocation Assistance

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