POS Implementation & Support Technician

All Business Solutions is seeking a bilingual (English/Spanish) POS Implementation & Support Technician to support point-of-sale systems in various businesses, primarily restaurants. The role involves installing, configuring, and troubleshooting POS systems while ensuring a smooth onboarding and long-term support for clients. Responsibilities Learn and become proficient in the POS systems we support Install and configure POS hardware, including terminals, printers, and peripherals Support merchant onboarding, training, and go-live processes Provide both remote and onsite support to merchants Troubleshoot POS software, hardware, and payment-related issues Maintain accurate documentation and update tickets with clear notes and status Assist with staging and preparation of POS systems prior to deployment Communicate clearly with merchants to resolve issues efficiently Deliver a high level of customer service and maintain a positive client experience Skills Bilingual in Spanish and English (Required) Experience supporting POS systems (Required) Strong communication skills (critical for success in this role) Excellent customer service and ability to remain professional under pressure Ability to troubleshoot and problem-solve efficiently Highly organized with strong attention to detail Self-motivated with a strong work ethic Comfortable working both remotely and onsite Tech-savvy and able to quickly learn new systems Hospitality or restaurant experience (Preferred) Benefits Health Insurance 401(k) with company match (after 3 months) Performance-based bonuses Paid holidays Paid birthday off 5 PTO days + 5 vacation days $20 monthly gym credit Company-provided laptop Ongoing training and development Continuing education support Industry conferences and events Internal promotion pathways Team outings, celebrations, and company events Company Overview We specialize in point-of-sale systems and credit card processing. As the price of everything increases, business owners are impacted the most. It was founded in 2002, and is headquartered in Houston, Texas, US, with a workforce of 11-50 employees. Its website is