Portfolio Director
Director EMEA Portfolio - Preferred Locations -UK
about Strategic Implementation Management Services (SIMS)
Professional Services is responsible for the process of preparation, change readiness, implementation and hyper care across all Enterprise concepts. This is to be executed in line with the agreed project plan, timescales and within budget. We also provide ongoing expertise and manage projects for our trading accounts to enable expansions, supplier management strategy and technology enhancements. The team holds the responsibility of engaging the client and their teams in an implementation and ongoing support rooted in change management and value creation. We set the scene for future collaboration and must work efficiently, professionally and in line with the client's expectation of an outsourced partner. We work under pressure whilst aiming to delight clients and ensure the process of implementation is as seamless as possible. The team and its leaders must be able to demonstrate a constant ability to be flexible as an expert in their field, trusted client advisor and deliver with the governance of the project while providing a high level of client satisfaction.
job purpose and responsibilities
purpose of the job
strategic leadership and management of a function
responsible for achieving the goals through effective relationship management
driving additional business opportunities, leading and supporting the sales and operational functions for the relevant portfolio
the EMEA Portfolio lead will be a member of the relevant EMEA leadership team (s)
SPOC for all opportunities in the region - this may include but is not limited to MSP, RPO, Total Talent, SP360, Risesmart, RCS. Also projects for Trading Accounts.
responsibilities
develops and/or delivers a plan for a specific area of responsibility
working closely with the regional MDs and CSDs and functional leaders to support on the development of the existing and new portfolio of clients where new services are to be implemented
SPOC for Sales, Solution and Bid teams to validate, support and input on customer opportunities within region
support for the Global Portfolio lead for multi regional opportunities
responsible for triggering the appropriate functions within Professional Services to initiate customer readiness, resource allocation and mobilization
matrix management of key team members
analyses key themes using data from a wide range of sources and identifies possible impacts on the business
develops innovative solutions by integrating and analyzing complex and diverse information sources
manages key stakeholder relationships internally and externally
creating thought leadership
providing short, medium and long-term strategies that are aligned with business goals
establishing metrics, goals and the expected performance levels of all teams and providing feedback and coaching where appropriate
should assess/survey the quality of work delivered by teams
coach and mentor teams in their development
identify talent and creating opportunities for development
takes responsibility for the implementation of a team's performance management systems
acts as a role model for team members
key performance indicators
speed to revenue
customer satisfaction
appropriate governance of all projects
key stakeholders
MD Global Accounts
Regional MDs
Professional Services LT
MD iMSP
MD Risesmart
MDs Opcos
MD SP360
Global Sales
Global Solution Design
RSR Functional leaders - Legal, Finance, SOW, OpCoâs
DIGi
GTO
OPEX
job requirements
education, experience & knowledge
University/Post Graduate degree or equivalent professional & intellectual ability
excellent Microsoft Office/google for business applications skills
wide and deep experience providing expert competence
significant professional experience
experience in managing and motivating teams
solid experience of people management and leadership in a results-driven environment
experience of planning and managing resources to deliver predetermined objectives
experience of interpreting strategy and policy in order to set and deliver objectives within medium to long time frames
experience working in a complex matrix, across multiple geographies
proven experience of developing relationships working at a strategic and operational level
competencies
Randstad Enterprise Key competencies
focuses on assessing, measuring and improving performance
shows drive and determination to meet short- and long-term goals
calculates return on investment
customer focused
uses comprehensive knowledge and skills to act independently while guiding and training others to take action to increase quality
acts independently to apply comprehensive understanding of the business environment and objectives developing solutions while providing guidance and training others
Job specific competencies
builds a high performing team by ensuring that the team is focused, motivated and inspired to achieve team objectives - specifically creates positive team culture and inspires commitment
thinks through issues by seeing the pattern or big picture, brings facts and ideas together, and develops innovative or creative insights
acts independently using comprehensive knowledge and/or skills to conduct research and analyze data while guiding and training others on how to develop a comprehensive understanding of e.g. customer and market conditions
reginal and/or global travel may be required.
what's next?
If you are passionate about providing innovative solutions to create efficiency and effectiveness for teams and businesses we would love to hear from you. Please apply directly.
At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards, like being on the âAmericaâs Best Employers for Women 2024â and being Named 2024 Leading Disability Employer. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
Applications accepted on ongoing basis until position is filled.
Randstad is the worldâs leading talent company and a partner of choice to clients. We are committed to providing equitable opportunities to people from all backgrounds and help them remain relevant in the rapidly changing world of work. We have a deep understanding of the labor market and help our clients to create the high-quality, diverse and agile workforces they need to succeed. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands.
about Strategic Implementation Management Services (SIMS)
Professional Services is responsible for the process of preparation, change readiness, implementation and hyper care across all Enterprise concepts. This is to be executed in line with the agreed project plan, timescales and within budget. We also provide ongoing expertise and manage projects for our trading accounts to enable expansions, supplier management strategy and technology enhancements. The team holds the responsibility of engaging the client and their teams in an implementation and ongoing support rooted in change management and value creation. We set the scene for future collaboration and must work efficiently, professionally and in line with the client's expectation of an outsourced partner. We work under pressure whilst aiming to delight clients and ensure the process of implementation is as seamless as possible. The team and its leaders must be able to demonstrate a constant ability to be flexible as an expert in their field, trusted client advisor and deliver with the governance of the project while providing a high level of client satisfaction.
job purpose and responsibilities
purpose of the job
strategic leadership and management of a function
responsible for achieving the goals through effective relationship management
driving additional business opportunities, leading and supporting the sales and operational functions for the relevant portfolio
the EMEA Portfolio lead will be a member of the relevant EMEA leadership team (s)
SPOC for all opportunities in the region - this may include but is not limited to MSP, RPO, Total Talent, SP360, Risesmart, RCS. Also projects for Trading Accounts.
responsibilities
develops and/or delivers a plan for a specific area of responsibility
working closely with the regional MDs and CSDs and functional leaders to support on the development of the existing and new portfolio of clients where new services are to be implemented
SPOC for Sales, Solution and Bid teams to validate, support and input on customer opportunities within region
support for the Global Portfolio lead for multi regional opportunities
responsible for triggering the appropriate functions within Professional Services to initiate customer readiness, resource allocation and mobilization
matrix management of key team members
analyses key themes using data from a wide range of sources and identifies possible impacts on the business
develops innovative solutions by integrating and analyzing complex and diverse information sources
manages key stakeholder relationships internally and externally
creating thought leadership
providing short, medium and long-term strategies that are aligned with business goals
establishing metrics, goals and the expected performance levels of all teams and providing feedback and coaching where appropriate
should assess/survey the quality of work delivered by teams
coach and mentor teams in their development
identify talent and creating opportunities for development
takes responsibility for the implementation of a team's performance management systems
acts as a role model for team members
key performance indicators
speed to revenue
customer satisfaction
appropriate governance of all projects
key stakeholders
MD Global Accounts
Regional MDs
Professional Services LT
MD iMSP
MD Risesmart
MDs Opcos
MD SP360
Global Sales
Global Solution Design
RSR Functional leaders - Legal, Finance, SOW, OpCoâs
DIGi
GTO
OPEX
job requirements
education, experience & knowledge
University/Post Graduate degree or equivalent professional & intellectual ability
excellent Microsoft Office/google for business applications skills
wide and deep experience providing expert competence
significant professional experience
experience in managing and motivating teams
solid experience of people management and leadership in a results-driven environment
experience of planning and managing resources to deliver predetermined objectives
experience of interpreting strategy and policy in order to set and deliver objectives within medium to long time frames
experience working in a complex matrix, across multiple geographies
proven experience of developing relationships working at a strategic and operational level
competencies
Randstad Enterprise Key competencies
focuses on assessing, measuring and improving performance
shows drive and determination to meet short- and long-term goals
calculates return on investment
customer focused
uses comprehensive knowledge and skills to act independently while guiding and training others to take action to increase quality
acts independently to apply comprehensive understanding of the business environment and objectives developing solutions while providing guidance and training others
Job specific competencies
builds a high performing team by ensuring that the team is focused, motivated and inspired to achieve team objectives - specifically creates positive team culture and inspires commitment
thinks through issues by seeing the pattern or big picture, brings facts and ideas together, and develops innovative or creative insights
acts independently using comprehensive knowledge and/or skills to conduct research and analyze data while guiding and training others on how to develop a comprehensive understanding of e.g. customer and market conditions
reginal and/or global travel may be required.
what's next?
If you are passionate about providing innovative solutions to create efficiency and effectiveness for teams and businesses we would love to hear from you. Please apply directly.
At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards, like being on the âAmericaâs Best Employers for Women 2024â and being Named 2024 Leading Disability Employer. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
Applications accepted on ongoing basis until position is filled.
Randstad is the worldâs leading talent company and a partner of choice to clients. We are committed to providing equitable opportunities to people from all backgrounds and help them remain relevant in the rapidly changing world of work. We have a deep understanding of the labor market and help our clients to create the high-quality, diverse and agile workforces they need to succeed. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands.