Platform Engineer (Database Reliability) - Remote Canada
Platform Engineer (Database Reliability)
About Bold Commerce
Bold Commerce is a leading ecommerce technology company helping merchants grow, scale, and succeed online. For over a decade, we’ve delivered innovative, user-friendly solutions that enable seamless shopping experiences, boost revenue, and build customer loyalty. Our products span checkout enhancements, pricing strategies, and more, so merchants can focus on what they do best: running their business.
rePete is our latest app, designed to increase customer lifetime value without increasing churn. It learns each customer’s real purchase rhythm and delivers perfectly timed reorder nudges — no rigid schedules, no forced commitments.
At Bold, we combine cutting-edge technology with deep merchant insights, creating tools that drive growth today and future-proof businesses for tomorrow.
The Role
We are looking for a Platform Engineer (Database Reliability) to support the reliability, scalability, and operational maturity of our production database environments and core production infrastructure. This role is primarily focused on database reliability and operations, while also contributing to broader platform initiatives across cloud infrastructure, automation, observability, and operational excellence in a fast-paced environment.
You will work closely with Engineering and Platform teams to improve system resilience, automate operational processes, and enhance database performance at scale. The ideal candidate brings strong experience operating production MySQL environments, along with exposure to cloud infrastructure, monitoring, automation, and modern operational practices.
Your Mission
Support the reliability, scalability, and operational maturity of production MySQL environments and core production infrastructure
Manage and improve database replication, failover, backups, recovery, upgrades, and performance optimization
Contribute to cloud infrastructure, automation, observability, and operational tooling initiatives
Support infrastructure-as-code and automation efforts using Terraform and related technologies
Improve monitoring, alerting, and operational visibility across systems and applications
Troubleshoot database, infrastructure, and application-related issues in production environments
Partner with Engineering and Platform teams to improve reliability, scalability, operational efficiency, and production readiness
Support incident response, root cause analysis, and remediation efforts
Contribute to operational best practices and continuous platform improvements
Participate in an on-call rotation supporting production systems
What You Bring
5+ years of experience in Platform Engineering, Site Reliability Engineering, DevOps, Infrastructure Engineering, Database Reliability, or similar roles
Strong experience managing and supporting production MySQL database infrastructure, including replication, failover, backup/recovery, upgrades, and performance optimization
Experience supporting highly available cloud infrastructure in environments such as GCP
Exposure to or experience working with technologies such as Kubernetes, Terraform, Docker, CI/CD pipelines, and infrastructure automation
Strong Linux systems administration, troubleshooting, and incident response experience
Experience with monitoring, observability, and alerting platforms
Scripting or automation experience using Bash, Go, Python, JavaScript, or similar languages
Familiarity with security, access management, and operational best practices
Experience with configuration management tools such as Ansible is considered an asset
Strong troubleshooting, communication, and problem-solving skills
Comfortable operating independently in a lean, fast-moving environment with broad ownership and a focus on reliability, scalability, and continuous improvement
Our Investment in YOU!
💰 Competitive compensation that reflects your experience and skills
💼 Employer Paid Health & Dental Benefits - starting day 1!
🌱 Annual Health Benefit ($1,000 per year) to help you thrive!
🧠 Virtual mental health and EAP platform for support anytime
📈 Employee Options to help you grow with us!
🌍 Working remotely - anywhere in Canada
🏡 Flexible work hours
🌴 Competitive paid vacation days
Apply To This Job
About Bold Commerce
Bold Commerce is a leading ecommerce technology company helping merchants grow, scale, and succeed online. For over a decade, we’ve delivered innovative, user-friendly solutions that enable seamless shopping experiences, boost revenue, and build customer loyalty. Our products span checkout enhancements, pricing strategies, and more, so merchants can focus on what they do best: running their business.
rePete is our latest app, designed to increase customer lifetime value without increasing churn. It learns each customer’s real purchase rhythm and delivers perfectly timed reorder nudges — no rigid schedules, no forced commitments.
At Bold, we combine cutting-edge technology with deep merchant insights, creating tools that drive growth today and future-proof businesses for tomorrow.
The Role
We are looking for a Platform Engineer (Database Reliability) to support the reliability, scalability, and operational maturity of our production database environments and core production infrastructure. This role is primarily focused on database reliability and operations, while also contributing to broader platform initiatives across cloud infrastructure, automation, observability, and operational excellence in a fast-paced environment.
You will work closely with Engineering and Platform teams to improve system resilience, automate operational processes, and enhance database performance at scale. The ideal candidate brings strong experience operating production MySQL environments, along with exposure to cloud infrastructure, monitoring, automation, and modern operational practices.
Your Mission
Support the reliability, scalability, and operational maturity of production MySQL environments and core production infrastructure
Manage and improve database replication, failover, backups, recovery, upgrades, and performance optimization
Contribute to cloud infrastructure, automation, observability, and operational tooling initiatives
Support infrastructure-as-code and automation efforts using Terraform and related technologies
Improve monitoring, alerting, and operational visibility across systems and applications
Troubleshoot database, infrastructure, and application-related issues in production environments
Partner with Engineering and Platform teams to improve reliability, scalability, operational efficiency, and production readiness
Support incident response, root cause analysis, and remediation efforts
Contribute to operational best practices and continuous platform improvements
Participate in an on-call rotation supporting production systems
What You Bring
5+ years of experience in Platform Engineering, Site Reliability Engineering, DevOps, Infrastructure Engineering, Database Reliability, or similar roles
Strong experience managing and supporting production MySQL database infrastructure, including replication, failover, backup/recovery, upgrades, and performance optimization
Experience supporting highly available cloud infrastructure in environments such as GCP
Exposure to or experience working with technologies such as Kubernetes, Terraform, Docker, CI/CD pipelines, and infrastructure automation
Strong Linux systems administration, troubleshooting, and incident response experience
Experience with monitoring, observability, and alerting platforms
Scripting or automation experience using Bash, Go, Python, JavaScript, or similar languages
Familiarity with security, access management, and operational best practices
Experience with configuration management tools such as Ansible is considered an asset
Strong troubleshooting, communication, and problem-solving skills
Comfortable operating independently in a lean, fast-moving environment with broad ownership and a focus on reliability, scalability, and continuous improvement
Our Investment in YOU!
💰 Competitive compensation that reflects your experience and skills
💼 Employer Paid Health & Dental Benefits - starting day 1!
🌱 Annual Health Benefit ($1,000 per year) to help you thrive!
🧠 Virtual mental health and EAP platform for support anytime
📈 Employee Options to help you grow with us!
🌍 Working remotely - anywhere in Canada
🏡 Flexible work hours
🌴 Competitive paid vacation days
Apply To This Job