Pharmacy Technician Jobs in USA, Remote | Rose International Job

Required Education• High School Diploma or GEDPreferred License/Certification• Pharmacy Technician Certification (state or national)• Pharmacy Technician Trainee LicenseRequired Qualifications/Skills/Experience• Proficiency in Microsoft Office Suite (MS Teams and Outlook required; Word and Excel helpful)• Strong customer service skills (written and verbal)• Advanced computer skills, including word processing and spreadsheet use.Preferred Qualifications/Skills/Experience• At least 1 year of experience as a pharmacy technician coordinating administrative support activities.Pharmacy Technician Overview• Plays a key role in supporting members, providers, and internal pharmacy teams throughout the prior authorization process• Handles inbound phone calls, offering professional assistance and ensuring accurate documentation of approvals and denials• Escalates clinical judgment calls to the pharmacist when appropriate• Requires strong communication skills, excellent customer service, and advanced computer proficiency• Must be able to multitask effectively in a high-volume, compliance-driven environmentJob Duties• Handle inbound calls from members, providers, and other callers to provide professional assistance through the criteria-based prior authorization process• Maintain complete, accurate, and timely documentation of approvals and denials• Transfer all clinical questions and judgment calls to the pharmacist• Support prior authorization workflows while meeting productivity and compliance standardsSpecific Details to Call Attention To• Strong computer proficiency and customer service skills are essential• Must be comfortable working in a high-volume, compliance-driven environment• Ability to professionally handle inbound calls and accurately document all activities• Clinical decisions are escalated to pharmacists; no independent clinical judgment required**Only those lawfully authorized to work in the designated country associated with the position will be considered.** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.** Apply tot his job