Pharmacy Call Center Rep (Remote)
Our client, a leading healthcare technology company, is seeking a Pharmacy Call Center Reps (Remote) to join their dedicated team. As a Pharmacy Call Center Rep (Remote), you will be part of the Customer Service Department supporting patient interactions and pharmacy support services. The ideal candidate will demonstrate excellent communication skills, empathy, and a proactive attitude, which will align successfully in the organization. Job Title: Pharmacy Call Center Rep (Remote) Location: Remote Must live in, MIchigan, Ohio or Arizona Pay Rate: $18.00 What's the Job? • Respond to patient inquiries via phone and email regarding prescriptions, refills, billing, and delivery. • Resolve pharmacy-related issues efficiently and professionally. • Accurately document and enter data into the system. • Maintain confidentiality and adhere to privacy standards. • Meet and exceed performance and quality standards consistently. What's Needed? • High school diploma or GED • 2+ years of customer service or call center experience • Healthcare or pharmacy background preferred • Proficiency in Microsoft Office • Ability to work in a fast-paced, high-volume environment Training & Schedule • Training: 3 weeks, Monday-Friday, 9:00 AM-5:30 PM EST • Post-Training Schedule: Flexible shifts between 8:00 AM-8:00 PM (Mon-Fri) and 9:00 AM-5:00 PM (Sat) • Final schedule provided during the first week Remote Work Requirements • Dedicated, distraction-free workspace • Reliable high-speed internet • No childcare or personal activities during work hours • Treat your home setup as a professional office What's in it for me? • Opportunity to work with an innovative, tech-enabled healthcare company. • Supportive environment focused on customer-first service. • Potential for growth within a expanding team. • Comprehensive remote work setup provided, including equipment. • Engage in meaningful work that impacts patient care and satisfaction. Upon completion of waiting period associates are eligible for: • Medical and Prescription Drug Plans • Dental Plan • Supplemental Life Insurance • Short Term Disability Insurance • 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells -creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. Apply tot his job