Personal Lines Account Manager

Alera Group is one of the largest insurance brokers in the U.S., and they are seeking a Personal Lines Account Manager to join their growing team. This role involves managing a commercial lines book of business, serving as a primary contact for clients, and collaborating with internal teams to support client needs.ResponsibilitiesManage and service a commercial lines book of business (small-to-mid market accounts)Serve as a primary point of contact for clients, addressing coverage questions and resolving issuesSupport renewals, policy changes, and ongoing account needsBuild and maintain strong client relationshipsMaintain accurate documentation and ensure compliance with policies and proceduresReview contracts and coverage details to identify potential risks and recommend solutionsManage multiple priorities while meeting service timelines and expectationsPartner with producers and internal teams to support client needsIdentify opportunities for cross-selling and additional lines of businessParticipate in training and ongoing professional developmentSkillsStrong customer service and relationship management skillsAbility to manage multiple accounts and priorities in a fast-paced environmentStrong communication, organization, and attention to detailSense of urgency and accountabilityInsurance experience or exposure to commercial linesActive Property & Casualty license (or willingness to obtain)Bachelor's degree (BA/BS)BenefitsMedicalDentalVisionLife and disability insurance401(k)Generous paid time offAnd moreCompany OverviewAlera Group is a growing leader, reimagining the complex risk management, insurance and financial services delivery experience through intentional collaboration connecting clients to holistic solutions that protect and grow all they value most. It was founded in 2017, and is headquartered in Deerfield, Illinois, USA, with a workforce of 1001-5000 employees. Its website is http://aleragroup.com.



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