People Operations Specialist

FDB (First Databank, Inc.) is actively seeking a People Operations Specialist to join the People & Culture team. In this pivotal role, you'll be instrumental in shaping how we attract, onboard, and retain our most valuable asset – our people, while enhancing the overall employee experience through impactful People Operations initiatives. Responsibilities Candidate Experience Champion: Be the friendly face and expert guide for candidates, managing scheduling, coordinating interviews, and ensuring a seamless, positive experience from application to offer ATS Architect: Master our Applicant Tracking System, ensuring data integrity, optimizing workflows, and generating reports to keep our hiring pipeline healthy Sourcing Support: Assist recruiters in identifying and engaging top talent through various channels, building a diverse candidate pipeline Offer Management: Prepare and extend offer letters, manage background checks, and coordinate all pre-employment activities Process Perfectionist: Continuously seek out and implement improvements to our talent acquisition processes, making them more efficient, scalable, and candidate-centric Engagement Innovator: Support the design and execution of our employee engagement surveys, analyze results, and help develop action plans that foster a thriving workplace culture Policy & Process Navigator: Assist in the development, documentation, and communication of People policies and procedures, ensuring clarity and compliance Onboarding & Offboarding Support: Facilitate smooth transitions for new hires and departing employees, ensuring all necessary documentation and systems are in place Data & Reporting: Help maintain accurate People data, generate reports on key HR metrics (e.g., turnover, demographics, engagement scores), and contribute to data-driven decision-making Employee Support: Provide excellent front-line support for employee inquiries related to People policies, benefits, and general HR questions Program Administrator: Support the coordination and administration of various People programs, including learning & development initiatives, recognition programs, or wellness activities Skills 1-3 years of progressive experience in Human Resources, People Operations, or Talent Acquisition, ideally with exposure to both recruitment and broader HR functions Exceptional organizational skills, meticulous attention to detail, and the ability to manage multiple priorities in a dynamic, fast-paced environment Outstanding verbal and written communication skills, with a friendly, professional, and empathetic approach to interacting with all stakeholders Proficiency with Applicant Tracking Systems (ATS) and HR Information Systems (HRIS). Strong command of Microsoft Office Suite A proactive mindset, with a knack for identifying issues and proposing effective, practical solutions A genuine desire to provide an exceptional experience for candidates and employees alike A true team player who enjoys working cross-functionally and building strong relationships Ability to thrive in an evolving environment and embrace new challenges with enthusiasm Benefits Medical Dental Vision Life Disability insurance 401(k) retirement plan Flexible spending savings account Paid holidays Paid time off Employee assistance program Other company benefits Company Overview FDB (First Databank) creates and integrates the world’s most trusted drug knowledge that, in partnership with our customers, illuminates critical healthcare decisions. It was founded in 1978, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is