People Operations Coordinator

iManage is dedicated to Making Knowledge Work™ and is seeking a People Operations Coordinator to join their collaborative team. In this role, you will manage onboarding and offboarding processes, maintain employee records, and support various People Ops functions while fostering a positive employee experience. Responsibilities Owning the onboarding and offboarding experience end to end, ensuring every employee transition is smooth, timely, and leaves a positive impression Maintaining highly accurate employee records and HRIS data in Dayforce, with a strong focus on data integrity and compliance Managing a high volume of data entry and administrative tasks with precision, staying on top of email, escalating issues quickly, and following through without being reminded Understanding People Ops processes inside and out, with an ongoing aim to document, improve, and where possible automate Researching and answering employee questions through internal helpdesk system, responding in a timely and professional manner Keeping a constant focus on how employees experience interactions with People Ops and identifying ways to improve that experience Collaborating with People Operations teams globally with an opportunity to influence how people operations runs at a global scale Supporting the broader team on projects across compliance, benefits, payroll, and other areas as you grow in the role Skills 1-2+ years of experience in a fast-paced HR/People department, either in a standalone role or as part of a larger team Strong attention to detail and a track record of accuracy in data-heavy or administrative work A natural instinct to escalate promptly, when something is unclear or outside your scope, rather than letting it sit Comfort working in HRIS or similar systems, and a genuine interest in technology Experience with Dayforce is a bonus, but any system experience will be considered The ability to stay organized and responsive across multiple priorities Strong communication skills and the ability to work across teams and levels with professionalism and warmth A genuine interest in the employee experience, not just completing the task but caring about the outcome An openness and eagerness to learn AI tools and incorporate them into your daily work A relevant degree to equivalent experience Taken ownership of my work not because someone is watching, but because it matters that it is done well A genuine curiosity about tools and technology and started experimenting with AI in my own work and have an opinion on what is useful and what is not Worked with People Ops reporting and am interested in finding the stories within the data Demonstrated how I have improved something in a previous role, not just that I did the job, but that I left it better than I found it A drive to get better and smarter to improve outcomes for employees The ability to think on my feet, but also know when to slow down and be precise Benefits Comprehensive Health/Vision/Dental/Life Insurance 401k Retirement Savings Plan with a company match up to 4% Enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave Flexible time off policy to take the time off that I need Multiple company wellness days each year to prioritize mental health and well-being Access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources Company Overview iManage provides work product management solutions. It was founded in 1995, and is headquartered in Chicago, Illinois, USA, with a workforce of 1001-5000 employees. Its website is