Pediatric Phone Triage Nurse (RN OREGON LICENSE REQUIRED)

Remote Full-time
Telephone Triage Nurse – Remote Pediatrics (OREGON License Required)

Work From Home | Pediatric Medical Office Experience Required

Overview
We are hiring a Registered Nurse with pediatric experience to join our remote triage team. This work-from-home role supports busy pediatric clinics by providing clinical phone assessments, symptom-based guidance, and care coordination. You’ll ensure timely and appropriate medical attention for children while working closely with providers and support staff.

Duties
• Conduct telephone assessments and triage pediatric patients using clinical protocols
• Prioritize care and escalate to physicians as needed
• Manage prescription refills, referrals, and prior authorizations
• Educate parents on home care, symptom monitoring, and follow-up instructions
• Accurately document all patient interactions in the EMR
• Provide safe, efficient support in a fast-paced virtual environment

Requirements
• Active RN licenses in Oregon (required, not part of compact/multistate license)
• Minimum 2 years of experience in a pediatric physician office
• Strong communication, clinical decision-making, and patient education skills
• EMR proficiency and ability to work independently
• Triage protocol experience preferred (e.g., Schmitt-Thompson)
• BSN and remote nursing experience a plus

Join our dedicated team of pediatric triage nurses and make a difference from wherever you are.

Job Type: Part-time

Pay: $32.00 per hour

Expected hours: 24 – 40 per week

Benefits:
• 401(k)
• 401(k) matching
• Paid time off
• Referral program
• Retirement plan

Application Question(s):
• Do you have experience using Barton-Schmidtt pediatric protocols?
• What interests you in a position with 1st Call?
• Tell us about your pediatric medical office experience that best suits you for this position.
• Are you available to work between the hours of 7:30am-6pm PST with weekend requirements as well?

Experience:
• Phone triage: 1 year (Required)
• Medical office: 2 years (Required)

License/Certification:
• Oregon RN License (not part of compact/multistate license) (Required)

Work Location: Remote

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