Payroll Manager LATAM

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About the Position
The Payroll Manager is a highly hands-on operational leader within the People Operations team, responsible for end-to-end processing of global payroll across North America, EMEA, LATAM, and APAC, as well as administering North American and international benefits programs.
Reporting to the Senior Director, People Operations, this is a true payroll practitioner role. You will be directly responsible for executing payroll cycles—not just overseeing them. The ideal candidate brings deep, hands-on expertise in Canada and US payroll processing and thrives in a detail-oriented, execution-focused environment.

Key Responsibilities
Global Payroll Execution (Hands-On)

Personally execute end-to-end payroll processing, with a primary focus on Canada and US payroll
Process payroll cycles across multiple regions, ensuring accuracy and timeliness
Manage payroll inputs, calculations, adjustments, and reconciliations
Support global year-end payroll activities, tax filings, and reporting

North American & International Benefits Administration

Administer Canada and US benefits including health, dental, disability, life, retirement plans, wellness programs, and leaves
Administer international benefits in partnership with global vendors and local brokers across EMEA, LATAM, and APAC
Process enrollments, life events, terminations, and benefit updates globally
Maintain accurate benefits data across payroll, HRIS, and vendor systems
Ensure compliance with regional benefits regulations

Compliance, Controls & Governance

Ensure compliance with federal, provincial, state, and international payroll legislation
Maintain confidentiality and accuracy of payroll and benefits data
Support audits and maintain internal controls
Monitor and implement changes to global payroll and benefits regulations

Employee Support & Collaboration

Act as escalation point for payroll and benefits inquiries
Provide clear, accurate, and timely support to employees
Collaborate with HR, Finance, and external vendors globally

Systems & Reporting

Manage and optimize payroll systems such as UKG, Workday, CloudPay, ADP, or similar
Maintain system integrity, audit integrations, and support enhancements
Produce reporting and analytics for leadership, budgeting, and workforce planning


Who You Are
Experienced Payroll Practitioner (Mandatory)

10+ years of payroll experience, including 3+ years in a Payroll Lead or Manager role
Mandatory: Hands-on experience processing Canada and US payroll (not just oversight)
Proven experience as a payroll practitioner actively running payroll cycles
Experience with global payroll (EMEA, LATAM, APAC) is preferred
Experience administering North American and international benefits

Analytical & Detail-Oriented

Strong numeracy skills with a high level of accuracy
Advanced Excel skills (e.g., Pivot Tables, VLOOKUPs)

Organized & Trustworthy

Ability to manage multiple time zones, deadlines, and complex data
High level of confidentiality and attention to detail

Tech-Savvy & Improvement-Focused

Experience with payroll/HRIS systems (UKG, Workday, CloudPay, ADP, etc.)
Continuous improvement mindset with a focus on efficiency and accuracy


Skills & Qualifications

Degree or diploma in HR, Business Administration, Accounting, or related field
Payroll certification required (PCP, CPM, CPP, or equivalent)
Strong written and verbal communication skills
Proficiency in English; additional languages are an asset


Success in This Role
First 1–3 Months: Learning & Foundation

Learn systems, workflows, and global payroll processes
Begin processing payroll cycles with a focus on Canada and US
Support benefits administration and employee inquiries

Months 4–6: Independent Execution

Independently manage full-cycle Canada and US payroll
Process international payrolls
Lead benefits administration activities and reconciliations
Support year-end payroll preparation

7+ Months: Ownership & Optimization

Own global payroll and benefits operations end-to-end
Lead compliance, audits, and year-end processing
Drive process improvements and automation initiatives
Act as subject matter expert for payroll and benefits


Interview Process

Candidates will complete a practical payroll assessment/test to evaluate hands-on payroll knowledge and accuracy
Interview stages will include recruiter screening, technical evaluation, and stakeholder interviews



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