Payroll Manager

Job Title: Payroll Manager Salary: £42,000 - £45,000 Benefits: 22 days holiday, private healthcare, 5% pension, Subsidized restaurant, gym, deli Location: Potters Bar Hours: Mon-Fri 9.00am - 5.30pm ***MUST HAVE – Experience in Umbrella or payroll provider*** What you want to know about this employer Fast growing commercial contractor focused on compliance and risk management Extremely well organised structured business with a professional yet very down to earth culture Purpose of role The purpose of this role is to lead and oversee the payroll function, ensuring accurate, compliant, and timely payroll delivery while driving high service standards, team performance, and continuous process improvement. Responsibilities Lead and supervise the day-to-day payroll operation, ensuring all schedules, queries, and payments are processed accurately and on time Act as the escalation point for complex payroll matters, including bank allocations, advances, pensions, and formal complaints Manage payroll deadlines and workflows, working closely with Sales and Onboarding to support new client implementation Maintain clear communication with internal stakeholders and clients, proactively managing issues and expectations Review and improve payroll processes to increase efficiency, accuracy, and compliance, liaising with software providers where required Ensure payroll processes remain fully compliant with current legislation and industry best practice Monitor team performance, attendance, and workload, providing regular feedback and reporting to senior management Lead training and development for the payroll team, supporting both new starters and ongoing technical development Champion high service standards, professionalism, and a positive team culture Deliver payroll-related projects, including system implementations, audits, and maintaining up-to-date procedure documentation Attributes Confident managing high volume payroll – 5000 plus across the team Experience working for a payroll provider or Umbrella will be highly beneficial Demonstrating the ability to lead, guide and coach a team Effectively distributing work loads Reviewing existing workflows, enhancing processes and compliance Impeccable attention to detail and highly organised Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10’s Privacy