Payments Associate - Operations

Moneycorp powers global payments for corporates, institutions and high net worth individuals. The Payments Associate will support operations for USD Domestic Payment Rails, ensuring accurate and timely execution of payment transactions while collaborating with internal teams and external partners.ResponsibilitiesProcess and verify domestic and international payments (ACH, Fedwire, SWIFT, ISO 20022)Ensure timely execution of high-value and low-value transactionsMonitor payment queues and resolve transaction failures or delaysInitiate funding and defunding activities with the Federal Reserve accountReconcile daily transactions and ensure accurate ledger entriesInvestigate and resolve discrepancies between internal records and bank statementsTrack and report on payment volumes, exceptions, and performance metricsManage payment repairs, returns, reversals, and chargebacksLiaise with compliance and 2LOD teams to resolve sanctions-related payment blocksEscalate unresolved issues and follow through to resolutionAssist in testing and implementation of new payment systems or enhancementsIdentify process inefficiencies and recommend improvementsMaintain and update SOPs and training materialsPrepare recurring reports on payment activity and exceptionsMaintain accurate records of transactions, issues, and resolutionsSupport internal audits and regulatory reviewsLead the cross functional teams building out the productWork with other Product Managers on the team to collaborate, mentor and share knowledgeProvide timely updates and reporting against metrics, outcomes and milestonesManage the full lifecycle of the product from client discovery to launchApply an agile mindset and approach to ensure timely delivery of high-quality features and improvementsEnsure products are ready to launch, including focus on non-technical as well as technical readiness and considering go to market approachSkillsProcess and verify domestic and international payments (ACH, Fedwire, SWIFT, ISO 20022)Ensure timely execution of high-value and low-value transactionsMonitor payment queues and resolve transaction failures or delaysInitiate funding and defunding activities with the Federal Reserve accountReconcile daily transactions and ensure accurate ledger entriesInvestigate and resolve discrepancies between internal records and bank statementsTrack and report on payment volumes, exceptions, and performance metricsManage payment repairs, returns, reversals, and chargebacksLiaise with compliance and 2LOD teams to resolve sanctions-related payment blocksEscalate unresolved issues and follow through to resolutionAssist in testing and implementation of new payment systems or enhancementsIdentify process inefficiencies and recommend improvementsMaintain and update SOPs and training materialsPrepare recurring reports on payment activity and exceptionsMaintain accurate records of transactions, issues, and resolutionsSupport internal audits and regulatory reviewsLead the cross functional teams building out the productWork with other Product Managers on the team to collaborate, mentor and share knowledgeProvide timely updates and reporting against metrics, outcomes and milestonesManage the full lifecycle of the product from client discovery to launchApply an agile mindset and approach to ensure timely delivery of high-quality features and improvementsEnsure products are ready to launch, including focus on non-technical as well as technical readiness and considering go to market approachKnowledge of electronic USD payment rails for corporates inclusive of Low Value, High Value, Real Time and Cross Border, both from a commercial and technical perspectiveUnderstanding of linked transaction banking products such as payments, liquidity, connectivity and reporting to ensure end to end awareness while building the productKnowledge of checks in the US is preferableAbility to develop the processes and procedures for the specific payment railsProven experience delivering outcomes in fast moving environmentsExperience working with financial institution and/or corporate clientsBenefitsMedicalDentalVision401k: 5% matchedCompany OverviewMoneycorp is a payments fintech company that helps clients navigate in payments markets. It was founded in 1979, and is headquartered in London, England, GBR, with a workforce of 501-1000 employees. Its website is https://moneycorp.com.



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