Payment Operations Analyst I

Alegeus is a company focused on fintech and healthtech, seeking a Payment Operations Analyst I to enhance partner experiences and optimize operations. The role involves ensuring account accuracy, analyzing trends for process improvements, and collaborating with teams to resolve financial data issues. Responsibilities Ensure 100% accuracy in reconciling accounts, including managing exceptions and resolving funding discrepancies Meet internal deadlines for reconciliations and contribute to related projects, ensuring smooth operations Analyze trends and identify opportunities for process enhancements and automation in payment workflows Collaborate with cross-functional teams to investigate financial data, providing actionable insights to resolve issues impacting clients Support ongoing process documentation efforts and provide strategic recommendations to improve operational metrics Assist in developing and executing initiatives aimed at streamlining processes and improving client-facing solutions Skills 1-3 years of relevant work experience preferred Proficiency in Excel, including Pivot Tables, Formulas, and Conditional Formatting, is required A solid understanding of basic financial concepts, such as debits, credits, and payment funding methods Familiarity with the US healthcare system and health plan operations BA/BS degree; degree in business-related field of study (Accounting, Business Admin, Economics, or Finance) Able to thrive in a fast-paced, dynamic environment, managing complex challenges independently and collaboratively while multitasking in time-critical situations Coding and querying knowledge (SQL, Python, etc.) is preferred Benefits A flexible work environment Competitive salaries, paid vacation, and holidays Robust professional development programs Comprehensive health, wellness, and financial packages Company Overview Alegeus is the market leader in consumer directed healthcare solutions supporting 40% of the CDH benefit accounts in the market. It was founded in 2012, and is headquartered in Waltham, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is