Payer Operations Analyst, Remote
About the position As an Analyst on the Payer Operations team, you'll play a key role in shaping and supporting strategic initiatives with both government and commercial payers. You'll help bring payer contracts to market and ensure smooth execution post implementation, all with the goal of driving patient retention and growth across Aledade's national network of partner practices. This is a unique opportunity to work at the intersection of operations, strategy, and healthcare innovation, making a real impact on the success of value-based care. Candidates should be comfortable working remotely/work from home anywhere within the US. Responsibilities • End-to-end execution (creation and management) of sales opportunities in Salesforce, in support of the payer contract go-to-market process • Ensure accurate documentation, tracking and alignment with field teams and internal stakeholders • Notify involved internal stakeholders when opportunities have been created • Send practice participation agreements to client practices, and ensure all documentation is sent correctly and recorded accurately in Salesforce • Monitor document status within each opportunity and the status of client sales activities; providing updates to the field team and other internal stakeholders • Notify the field team of any delays, questions, or document rejections from practices, facilitating timely follow-up and resolution • Communicate with field teams on status of client sales activities • Perform updates in Salesforce as required to move opportunities through its contracting stages • Interdepartmental project support, as required Requirements • Bachelor's degree or relevant, equivalent work experience in operations • 2+ years of relevant working experience managing and updating data in a CRM (e.g. Salesforce.com) • Proven ability to work cross-functionally with sales, field, operations, and contracting teams • Ability to multi-task; working multiple projects/work at the same time with short turnaround times • Ability to travel 10% of the time (team/company meetings) • Excellent communication skills • Highly detail-oriented and able to track various overlapping deadlines Nice-to-haves • Proficiency with Salesforce, Excel, and Google Suite • Previous experience working with external vendors is a plus Benefits • Flexible work schedules and the ability to work remotely are available for many roles • Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners • Robust time-off plan (21 days of PTO in your first year) • Two paid volunteer days and 11 paid holidays • 12 weeks paid parental leave for all new parents • Six weeks paid sabbatical after six years of service • Educational Assistant Program and Clinical Employee Reimbursement Program • 401(k) with up to 4% match • Stock options • And much more! Apply tot his job