Patient Services Representative/ Medical Assistant

Remote Full-time
About the position

Keys to success: Be passionate about patient care, problem-solving, open to learn new skills, not afraid of a high paced environment and being a team player. This position will be assisting our Jericho, West Islip and Port Jefferson, NY locations.

Responsibilities
• Greet registered patients upon their visit, triage patients through the patient flow process, and ensure a smooth experience.
• Monitor and ensure the proper functioning of clinical equipment, promptly escalating issues to the supervisor.
• Check schedules and accompany patients to the exam/procedure room. Assist patients with walking, transfers, dressing, and exam preparation.
• Maintain a sterile environment, ensuring adherence to standard infection control precautions.
• Prepare exam rooms before patient visits, clean rooms and instruments, and restock supplies between patients.
• Fulfill patient care responsibilities, including taking vital signs, updating patient history, and assisting providers in the exam room. Input patient data into the practice management system.
• Fulfill clerical responsibilities, such as sending/receiving/scanning medical records, obtaining diagnostic reports and managing the charting process.
• Regularly check dated materials and medications for expiration dates and discard expired items.
• Answer phones, respond to inquiries, and triage calls to appropriate personnel.
• Customer service-oriented mindset.

Requirements
• High School diploma or GED.
• Certification: Certified Medical Assistant preferred.
• Minimum of one year of experience as a Medical Assistant.
• EMR systems (1 year preferred), vital signs (1 year preferred)
• Fully bilingual - English and Spanish preferred.

Nice-to-haves
• Certified Medical Assistant
• EMR systems experience
• Vital signs experience
• Fully bilingual - English and Spanish

Benefits
• Competitive compensation
• Health insurance (Dental and Vision)
• Vacation leave
• Sick leave
• Paid holidays
• Paid lunch break
• Bonuses
• Three days off per week (varies depending on the location schedule)

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