Patient Services & Executive Virtual Assistant
This is a remote position.
Virtual Rockstar is hiring a full-time Patient Services & Executive Virtual Assistant on behalf of a growing naturopathic healthcare practice.
This remote role provides executive, administrative, and patient support for the practice, online programs, and podcast operations. You will work closely with the patient care and media team to help ensure smooth day-to-day operations, organized communication, and an exceptional patient experience.
This is an ideal role for someone who is highly organized, proactive, detail-oriented, and passionate about holistic wellness and helping others.
About the Practice
Our client is a naturopathic healthcare practice dedicated to empowering individuals to achieve optimal health and well-being through personalized, holistic, and evidence-based care.
Their approach combines traditional healing practices with modern science to guide patients toward sustainable, long-term wellness. The practice is rooted in integrity, compassion, patient empowerment, and strong relationships built on trust and respect.
Clientβs Core Values
Integrity β Upholding honesty and transparency in all interactions
Passion β A deep commitment to patient health and well-being
Trust β Building strong relationships through mutual respect
Compassion β Providing kind, patient-centered support
Patient Empowerment β Helping individuals take charge of their health
Advocacy β Championing wellness for every patient served
Key Responsibilities
Executive & Administrative Support
Assist with email communications and inbox management
Support scheduling for patients, meetings, and business activities
Coordinate communications and logistics for online programs and events
Manage multiple tasks and priorities while maintaining organization and accuracy
Podcast & Media Coordination
Schedule podcast interviews and coordinate guest communications
Share promotional materials according to the content calendar
Communicate effectively with podcast team members and media contacts
Assist with keeping podcast-related workflows organized and on schedule
Affiliate Program Support
Organize affiliate resources, schedules, and communications
Coordinate with affiliates regarding events and opportunities
Track affiliate programs and payouts accurately
Patient & Client Support
Maintain professional and empathetic communication with patients and clients
Handle sensitive information with discretion and professionalism
Build positive relationships through strong communication and follow-through
Tools & Systems
Google Workspace (Docs, Sheets, Gmail, Calendar)
Microsoft Office (Word, Excel)
Email and communication platforms
Podcast and scheduling tools
Requirements
Strong experience in executive assistance, administrative support, or patient coordination
Excellent verbal and written English communication skills
Highly organized with strong multitasking and time management abilities
Ability to manage multiple inboxes and communications simultaneously
Strong proofreading and editing skills
Ability to work independently in a remote environment
Professional, proactive, and solution-oriented mindset
Interest in holistic health and wellness is strongly preferred
β
Non-Negotiables
Highly organized, accountable, and proactive in completing daily tasks
Excellent verbal and written communication skills with strong attention to detail
Ability to manage podcast communications with organization and a personal touch
β
Benefits
Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families in the Philippines.
Apply To This Job
Virtual Rockstar is hiring a full-time Patient Services & Executive Virtual Assistant on behalf of a growing naturopathic healthcare practice.
This remote role provides executive, administrative, and patient support for the practice, online programs, and podcast operations. You will work closely with the patient care and media team to help ensure smooth day-to-day operations, organized communication, and an exceptional patient experience.
This is an ideal role for someone who is highly organized, proactive, detail-oriented, and passionate about holistic wellness and helping others.
About the Practice
Our client is a naturopathic healthcare practice dedicated to empowering individuals to achieve optimal health and well-being through personalized, holistic, and evidence-based care.
Their approach combines traditional healing practices with modern science to guide patients toward sustainable, long-term wellness. The practice is rooted in integrity, compassion, patient empowerment, and strong relationships built on trust and respect.
Clientβs Core Values
Integrity β Upholding honesty and transparency in all interactions
Passion β A deep commitment to patient health and well-being
Trust β Building strong relationships through mutual respect
Compassion β Providing kind, patient-centered support
Patient Empowerment β Helping individuals take charge of their health
Advocacy β Championing wellness for every patient served
Key Responsibilities
Executive & Administrative Support
Assist with email communications and inbox management
Support scheduling for patients, meetings, and business activities
Coordinate communications and logistics for online programs and events
Manage multiple tasks and priorities while maintaining organization and accuracy
Podcast & Media Coordination
Schedule podcast interviews and coordinate guest communications
Share promotional materials according to the content calendar
Communicate effectively with podcast team members and media contacts
Assist with keeping podcast-related workflows organized and on schedule
Affiliate Program Support
Organize affiliate resources, schedules, and communications
Coordinate with affiliates regarding events and opportunities
Track affiliate programs and payouts accurately
Patient & Client Support
Maintain professional and empathetic communication with patients and clients
Handle sensitive information with discretion and professionalism
Build positive relationships through strong communication and follow-through
Tools & Systems
Google Workspace (Docs, Sheets, Gmail, Calendar)
Microsoft Office (Word, Excel)
Email and communication platforms
Podcast and scheduling tools
Requirements
Strong experience in executive assistance, administrative support, or patient coordination
Excellent verbal and written English communication skills
Highly organized with strong multitasking and time management abilities
Ability to manage multiple inboxes and communications simultaneously
Strong proofreading and editing skills
Ability to work independently in a remote environment
Professional, proactive, and solution-oriented mindset
Interest in holistic health and wellness is strongly preferred
β
Non-Negotiables
Highly organized, accountable, and proactive in completing daily tasks
Excellent verbal and written communication skills with strong attention to detail
Ability to manage podcast communications with organization and a personal touch
β
Benefits
Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families in the Philippines.
Apply To This Job