Patient Financial Services Coordinator – Hybrid
Cranial Technologies is the only company in the world dedicated to researching and treating plagiocephaly. They are seeking a full-time Patient Financial Services Coordinator to manage patient balances, collections, and payment plans while assisting with billing inquiries.ResponsibilitiesManages and monitors patient balances, collections, and payment plansReviews accounts to determine collection actionsAnswer inbound patient calls regarding outstanding co-payments, deductibles, coinsurances, etcEstablish payment plans, processes patient payments and refund requestsSkillsHigh School Diploma or EquivalentExperience in customer service or related experienceInvestigative, curious and problem-solving mindsetExceptional communication and human relations skills in working with people from diverse backgroundsHigh attention to detail and strong organizational skillsAbility to multi-task between administrative tasks and customer service-related callsInsurance, collections, or financial experience preferredBenefitsMedical, Vision, and Dental Insurance401k Retirement Plan3.5 Weeks Paid Time Off plus 7 paid HolidaysLife InsuranceShort/Long Term Disability InsuranceCompany OverviewCranial Technologies® is the leading global provider for the treatment of infants with plagiocephaly (flat head syndrome). It was founded in 1986, and is headquartered in Tempe, Arizona, US, with a workforce of 1001-5000 employees. Its website is http://www.cranialtech.com.