Patient Accounts Representative – Bilingual English/Spanish

Remote Full-time
Job Description:
• Use your medical billing knowledge and excellent customer service skills to answer all billing related questions while collecting from patients to ensure patient satisfaction and meeting UW Health’s self-pay collection goals.
• Assist patients to ensure swift resolution of outstanding balances by providing information regarding billing practices, policies, and patient billing statements.

Requirements:
• High School Diploma or equivalent Required
• Associate's Degree in Business, Finance, Health Information Management or related field Preferred
• Experience with customer service, insurance, finance, or medical office Preferred
• UW Health Revenue Cycle experience Preferred
• Epic Experience Preferred

Benefits:
• An excellent benefits package, including health and dental insurance
• Paid time off
• Retirement plans
• Two-week paid parental leave
• Adoption assistance
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.

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